Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

Quotes - Status Changes

Quotes are a powerful part of OwnerRez and an integral part of leading guests into the booking process.  Check out our quotes overview video for a high level view of where quotes are in the system and their various settings, and then watch our creating, sending and converting video to see what the guest sees.

But what happens when a quote expires?  And what does "preempted" mean?  This video shows the different stages a quote goes through as it moves from open to booked or becomes expired or preempted along the way, and you'll see how to change those statuses.