Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Channel Management

Payment Processing

Testing

Change Log

Concierge Setup - Overview

Many users prefer to set up their own OwnerRez accounts themselves, using our support documents and asking for help when needed.

However, some users would rather have their properties initially set up by OwnerRez staff for them, and that is a service we provide. This is our "Concierge Setup" service.

With Concierge Setup, we do a full end to end hand-holding of your account and work with you to get all aspects correct including things like website, branding, email templates, renter agreements and API connections. The primary steps are to make sure your properties are all loaded correctly in terms of content (descriptions, photos, amenities, etc), rates and rules, and then to make sure you are synced to channels correctly.

You can see our Pricing page for current pricing for this service.  Generally, there is a base rate for configuring up to 3 properties, and then an additional charge for each property thereafter.

Concierge Setup is only available for all your existing properties in OwnerRez - you can't just pay for one if you have 5.  Of course, once Concierge Setup is complete, you are free to add your own properties as you grow - in fact we hope you do!

Note that the Concierge Service is a premium service in that we do the majority of your OwnerRez setup work for you, but it is not an express service.  Concierge Setup is completed in between three and six weeks and requires your regular involvement to assure we have all the data required.

Take a look at:

To request Concierge Setup, please send us an email with your information.