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Guest emergency info

Replies: 4 - Pages: 1 - Last Reply: Jun 5, 2019 1:01 PM by: Paul W
Deb's Beach Cond
Registered: 7/9/16
Guest emergency info

Is there a way to have guests electronically send a copy of drivers licence, an emergency contact number of someone not on the trip and names/ages of all guests and archive it like you do the rental contract? In emergency situations this is information that would be important.

Chris Hynes
Registered: 10/19/12
Re: Guest emergency info

You can do this by using custom fields. There's a way to mark a field to be shown during checkout: https://www.ownerreservations.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance -- and if you do that you can include those field values in the renter agreement signing.

That doesn't support photo upload yet, though, so you'd have to ask them for the ID photo via email. Once you've got it, upload it on the Files tab of the booking so everything is stored in one spot.

Mike H
Registered: 6/29/17
Re: Guest emergency info

Has the ability to upload a file during booking process been added yet (i.e. photo ID)? If not, is this on the plan to be done?

Paul W
Registered: 6/9/09
Re: Guest emergency info

Not yet, no. Thanks for the nudge. No ETA on it yet.

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