|
We use tags... In our case we call them "Problem Guest" and it can be done at any point...we then make notes about why we have tagged them. Then we have a trigger that we use that sends us an email…
(Posted Aug 29, 2021 12:14 AM)
|
Aug 29, 2021 12:14 AM |
|
As we approach month end I find myself cussing at my screen again 😦
(Posted Jul 30, 2021 3:30 AM)
|
Jul 30, 2021 3:30 AM |
|
We have had a number of requests recently about gift cards. We had this a bit in the past and we would just create a unique discount code with a specific dollar amount. (It was not an elegant solu…
(Posted Jun 17, 2021 4:54 PM)
|
Jun 17, 2021 4:54 PM |
|
This is a great request!!!!
The POC/Rental Agreement usually highlights for us situations where the guest needs to add something like a pet fee. Currently the way OR is setup you can not change th…
(Posted Jun 17, 2021 4:42 PM)
|
Jun 17, 2021 4:42 PM |
|
I like this idea as well. Booking data is rolled up to the rent total and I havent found an easy way to get what the guest paid for each night. Since we charge higher rates on the weekends it wou…
(Posted Jun 17, 2021 4:38 PM)
|
Jun 17, 2021 4:38 PM |
|
After using OR for the past few months we've noticed there are a couple of Ribbon enhancements that would be extremely helpful
1. When you get to the end of a month the ribbon is very difficult to …
(Posted Jun 17, 2021 4:23 PM)
|
Jun 17, 2021 4:23 PM |
|
Can anyone that is using this provide a quick review of the capability? I will be talking with them over the next week or so and need to decide if I want to go this route or have dashboards built o…
(Posted May 27, 2021 3:48 PM)
|
May 27, 2021 3:48 PM |
|
As an added thought to this it might be nice to have not only the minimum but a maximum as well.
(Posted May 23, 2021 12:53 PM)
|
May 23, 2021 12:53 PM |
|
Would love to be able to create a surcharge that is a percentage of the rent with an absolute minimum charge. For example on the LDW there would be a minimum charge of $27.00 but I would like to be…
(Posted May 23, 2021 12:30 PM)
|
May 23, 2021 12:30 PM |
|
This would not be marketing... this would be specific in house guest communication - things like - Power will be out from 1-3pm, water will be off due to repair from 2pm -4pm, parking spaces are r…
(Posted Apr 8, 2021 12:18 PM)
|
Apr 8, 2021 12:18 PM |
|
We have situations where we may need to reach out to multiple guests at the same time with reminders, issues, etc... It would be great if there was a way to utilize the OR SMS capability to send a me…
(Posted Apr 7, 2021 11:05 PM)
|
Apr 7, 2021 11:05 PM |
|
Brivo has the ability to send email and SMS - to solve my problem of OR not having booking and/or property status fields might it be possible to actually send to brivo with the Integration of the boo…
(Posted Apr 7, 2021 11:01 PM)
|
Apr 7, 2021 11:01 PM |
|
More integration as in when a guest calls it will "Popup" their reservation if their phone number is recognized?
(Posted Apr 7, 2021 10:55 PM)
|
Apr 7, 2021 10:55 PM |
|
If you are going to do last 4 of phone can you also populate the Door Lock integration (Brivo) please?
(Posted Apr 7, 2021 10:52 PM)
|
Apr 7, 2021 10:52 PM |
|
Chris I didn't see Brivo in the list. They would be in the category of ZWAVE. They have a "gateway" / "controller" that connects to devices via ZWAVE. I have found the controllers that we have …
(Posted Apr 7, 2021 10:50 PM)
|
Apr 7, 2021 10:50 PM |
|
When the promotion came out we went ahead and set them up but we assumed that they would be in the 15% range so we set their pricing with the 15% upcharge just to see how much business they would gen…
(Posted Apr 7, 2021 10:15 PM)
|
Apr 7, 2021 10:15 PM |
|
Valerie I am curious how you address the email issue with the Integrated Partners (ABB/Booking/VRBO, etc). We are finding that even though the guest has this "email" on the partner system that is NO…
(Posted Mar 26, 2021 10:11 PM)
|
Mar 26, 2021 10:11 PM |
|
Add the ability on the Booking Screen Search to use the * wildcard when doing a search so you could enter the last 4 digits of a phone number as *1234 and OR would find the bookings that have phone n…
(Posted Mar 2, 2021 9:45 PM)
|
Mar 2, 2021 9:45 PM |
|
Here is the link for RL pricing. At a minimum you have to have Premium to use the OR lock integration. Sorry this link doesn't show pricing unless you are logged in... Sorry Ignore or admin delete …
(Posted Feb 1, 2021 4:44 PM)
|
Feb 1, 2021 4:44 PM |
|
Chris I believe the way that the integration with RL works now (correct me if I am wrong - this has been a gray area for me) is that it will reach out to RL to create the code at the time of the book…
(Posted Feb 1, 2021 4:32 PM)
|
Feb 1, 2021 4:32 PM |
