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At present, the best solution would be to reply in Vrbo's own messaging system using their own tools. Once integration with Vrbo's internal messaging system is available, there will be more options,…
(Posted Feb 1, 2023 12:36 PM)
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Feb 1, 2023 12:36 PM |
General Help and Questions » VRBO
That depends on how exactly the booking was originally handled, but, full instructions are here:
https://www.ownerrez.com/support/articles/move-booking
(Posted Jan 30, 2023 9:17 PM)
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Jan 30, 2023 9:17 PM |
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Looks like you got that taken care of!
(Posted Jan 30, 2023 8:41 PM)
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Jan 30, 2023 8:41 PM |
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That's discussed at length in this support doc:
https://www.ownerrez.com/support/articles/instant-book-vs-request-to-book
(Posted Jan 27, 2023 10:21 AM)
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Jan 27, 2023 10:21 AM |
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Please write in to the Helpdesk with the ORB booking number and your description of the problem, so we can investigate.
(Posted Jan 26, 2023 11:27 AM)
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Jan 26, 2023 11:27 AM |
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Unfortunately, as you correctly pointed out, this would be absolutely dependent on the Vrbo API to support - and they've told us they don't have any plans to add it. :-(
(Posted Jan 25, 2023 4:29 PM)
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Jan 25, 2023 4:29 PM |
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Yes, there's not a direct link to it from there. But this preview rates modal, is the same as Tools > Rate Checker in the main menu. And you can select any channel at the top.
The link under the …
(Posted Jan 24, 2023 11:00 AM)
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Jan 24, 2023 11:00 AM |
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This is not needed, because the booking cancellation field codes pull in whatever the appropriate cancellation policy is for the particular booking, whether that be from Airbnb, OwnerRez, Vrbo, Booki…
(Posted Jan 23, 2023 6:51 PM)
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Jan 23, 2023 6:51 PM |
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Yes, you do indeed need to have your property details in OwnerRez. While you can certainly set them up manually there, it's much faster and more efficient to import them using our tool for that purp…
(Posted Jan 23, 2023 3:57 PM)
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Jan 23, 2023 3:57 PM |
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After discussions with Vrbo, they aren't going to do anything from their end, and the general consensus is that it's not a good idea to have a special iCal export that doesn't include Vrbo bookings. …
(Posted Jan 23, 2023 11:12 AM)
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Jan 23, 2023 11:12 AM |
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I'm not clear on what you're asking for that is not already possible manually?
To use your example - During peak season, we only want to allow booking of the Parent Unit A (keep the child units b…
(Posted Jan 23, 2023 11:07 AM)
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Jan 23, 2023 11:07 AM |
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Yes, this is a known issue that is considered to be a bug. We're making changes to how this works.
(Posted Jan 23, 2023 11:05 AM)
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Jan 23, 2023 11:05 AM |
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Normally, you wouldn't want to set up a Length-of-Stay discount in Beyond Pricing - you'd do that in OwnerRez:
https://www.ownerrez.com/support/articles/length-of-stay-discounts
Similarly for…
(Posted Jan 21, 2023 7:22 PM)
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Jan 21, 2023 7:22 PM |
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I've talked to Engineering and they agree, this needs improvement.
(Posted Jan 20, 2023 4:17 PM)
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Jan 20, 2023 4:17 PM |
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We are working on improved year-end reports, as discussed over here:
https://www.ownerrez.com/forums/requests/year-end-statement-for-pm#70197
There's some more ideas here:
https://www.own…
(Posted Jan 19, 2023 8:26 PM)
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Jan 19, 2023 8:26 PM |
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Integration with Google Vacation rentals is currently in progress. More information available here:
https://www.ownerrez.com/forums/requests/google-vacation-rentals-connectivity-partner
(Posted Jan 19, 2023 4:38 PM)
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Jan 19, 2023 4:38 PM |
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Sounds like our general setup checklist?
https://www.ownerrez.com/support/articles/setup-checklist
(Posted Jan 19, 2023 10:37 AM)
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Jan 19, 2023 10:37 AM |
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Our lists of these options are based on what is offered by the major listing channels. It wouldn't do much good for us to add a new one that isn't used anywhere else.
(Posted Jan 19, 2023 10:33 AM)
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Jan 19, 2023 10:33 AM |
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This is part of a long-term plan to integrate with multiple different communications channels. But it's more complicated than you might think, because different channels support different functions.…
(Posted Jan 19, 2023 10:32 AM)
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Jan 19, 2023 10:32 AM |
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Hi Ryan,
Here are several public websites using our WordPress plugin, in combination with our regular Widgets:
https://portlandecohouse.com/
https://padrevacation.com/
https://mypawso…
(Posted Jan 19, 2023 10:30 AM)
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Jan 19, 2023 10:30 AM |
