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This can be a complicated question, and we'd be glad to discuss in more detail via a Helpdesk question, but, the short answer is: for both Airbnb and Vrbo, you need to establish a separate connection…
(Posted 5 hrs ago)
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5 hrs ago |
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No, those amenities are selected automatically. Here's the list:
https://www.ownerrez.com/support/articles/hosted-websites-prominent-amenities
(Posted 8 hrs ago)
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8 hrs ago |
General Help and Questions » photos?
The solution remains the same - you can create custom images with different dimensions that better suit your layout, and configure the Hero Unit to use those custom images instead of the standard one…
(Posted 8 hrs ago)
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8 hrs ago |
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Yes this is planned, as the Schlage API does support this capability. No ETA though.
(Posted yesterday)
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yesterday |
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This isn't thought to be a systemic issue, but, can result from issues in how exactly you configured your template, theming, etc. Please write in to the Helpdesk with specific examples and screensho…
(Posted yesterday)
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yesterday |
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It's in testing... I am told "Very soon."
(Posted yesterday)
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yesterday |
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That's an idea that's floated around for a long, long time, but it's never quite gelled as to exactly what it should look like. Maybe at some point though.
(Posted yesterday)
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yesterday |
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As discussed above, it's not possible to reliably block a guest even from direct bookings, and not possible at all for the channels, so any such "block" function wouldn't work more than half the time…
(Posted yesterday)
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yesterday |
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You should still be able to write the response in OwnerRez and it'll be transmitted to Airbnb via the API, because the Airbnb API generally connects even bookings created before you established it:
…
(Posted 2 days ago)
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2 days ago |
General Help and Questions » Check-lists?
There are a number of these ideas that are already planned, though it may be a bit before you see them released.
(Posted 3 days ago)
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3 days ago |
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I have not heard reports that it does not, so, I'd say, yes. :-)
(Posted 3 days ago)
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3 days ago |
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Each Widget has controls, in the OwnerRez widgets area, that can do this:
https://app.ownerrez.com/settings/widgets
Look for a Properties selector -
https://uc.orez.io/w/files/72fdd9c616…
(Posted 3 days ago)
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3 days ago |
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This is not something that is possible, because the listing channels don't support it.
However, they do have a way of accomplishing more or less the same thing mathematically - a Length-of-Stay d…
(Posted 4 days ago)
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4 days ago |
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Yes, that is correct - at present the rate adjustment applies across the board per channel, and cannot be controlled individually per property.
(Posted 5 days ago)
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5 days ago |
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Sure, that's called a Rate Adjustment - you can set it in the API settings for each channel individually:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-rate-adjust…
(Posted 6 days ago)
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6 days ago |
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Either they or other carriers are indeed censoring messages coming through Twilio. Perhaps because that it's coming via Twilio, it's considered potential spam?
That would be my guess, and, it's …
(Posted 6 days ago)
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6 days ago |
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If Twilio doesn't own the communications system and isn't the one reading and blocking messages, then what system/entity is, and why?
Per the documentation I have seen, it is the telecom carriers…
(Posted 6 days ago)
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6 days ago |
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Let me clarify a few points here.
1. Twilio is not taking this action because they hate weed or want to read anybody's messages. It's being forced upon them by the actual telecom providers that …
(Posted 6 days ago)
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6 days ago |
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It is possible to manually set up payment schedules on individual bookings:
https://www.ownerrez.com/support/articles/multiple-payments
Here's more ideas for how to handle nonstandard booking…
(Posted 6 days ago)
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6 days ago |
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Yes, tag automation is indeed planned for this year, so I think you're on the right track with that.
(Posted 7 days ago)
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7 days ago |
