Experience the difference of "Elite".

Syncing Confusion

Jason A
Jan 21, 2023 2:21 PM
Joined Dec, 2022 1 post

Hey there -


I'm a newbie to managing my own property here on OwnerRez, but fairly technical. However, I think I'm getting myself confused. 

A brief overview:

  1. I setup my property on Airbnb.
  2. I setup my property on VRBO, as well.
  3. I setup PriceLabs.
  4. I setup Stripe.
  5. I registered for OwnerRez, and created a property.
  6. I added both the Airbnb and VRBO calendars to sync out via API integrations.
  7. I added the PriceLabs integration, and tested that it setup Spot Rates.

Currently, I have my listings suspended on both Airbnb and VRBO until I had everything setup perfectly.

However, do I need to have my property details setup in OwnerRez, as well? I tried importing from either site, but can't because the listings and inactive.

If so, I may need to reactivate my listing long enough to import details into OwnerRez and then disable again.



Thanks for your help!

Ken T
Jan 23, 2023 3:57 PM
OR Team Member Joined Aug, 2019 1321 posts

Yes, you do indeed need to have your property details in OwnerRez.  While you can certainly set them up manually there, it's much faster and more efficient to import them using our tool for that purpose:


But for this to work, yes, the listing does have to be active on Airbnb/Vrbo so we can see it.