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Field code for AirBNB Cancellation Policy

Status: Closed 0 Votes
Ken T
4 days ago
OR Team Member Joined Aug, 2019 1013 posts

This is not needed, because the booking cancellation field codes pull in whatever the appropriate cancellation policy is for the particular booking, whether that be from Airbnb, OwnerRez, Vrbo, Booking.com, etc.  You should just use {BCANPOLLEGAL} and, with few exceptions, the correct policy will be automatically filled in.

Chuck K
5 days ago
Joined Oct, 2019 66 posts

We have one for general/Vrbo but not one for AirBNB.

- Chuck

Ken T
4 days ago
OR Team Member Joined Aug, 2019 1013 posts

This is not needed, because the booking cancellation field codes pull in whatever the appropriate cancellation policy is for the particular booking, whether that be from Airbnb, OwnerRez, Vrbo, Booking.com, etc.  You should just use {BCANPOLLEGAL} and, with few exceptions, the correct policy will be automatically filled in.

Chuck K
4 days ago
Joined Oct, 2019 66 posts

Maybe that is how it is supposed to work, but when using the "Preview for AirBNB" both cancellation field codes only show the custom policy which is for Vrbo, HomeToGO, etc. Also tested it and it inserts the "custom policy" into my AirBNB listing.

So instead of a feature, we have a bug? I am sending documentation to Help email.

 

Thanks, Ken!