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BlueMtnCabins

Joined June 2016
1119 posts
Topic

General Help and Questions » Is there any way NOT to prorate holiday rates on split weekly stays?

I have a quote that spans part of 4th of July period and part of regular summer rate. I want only prorate at week rate if they take entire week during holiday period(defined as Jun 30 - Jul 7). But T…

(Posted Oct 17, 2017 11:49 AM)

Blog » Another month, another Gallimaufry

Also, "facebook" does not show in a dropdown when i am trying to point inquiry/book widget to it.

(Posted Oct 12, 2017 1:10 PM)

Blog » Another month, another Gallimaufry

Awesome, question off the bat: How do i do these: Overhauled renter agreement section Allow setting agreement to sign when generating a link for the guest << not sure what this is? Add li…

(Posted Oct 12, 2017 1:07 PM)

General Help and Questions » recorded payment is not reflected in outstanding balance?

I have a guest who just checked out and wanted to book again for next year. he wants me to keep his deposit from this year towards next year. I created the quote, he accepted, and I went on to "recor…

(Posted Oct 10, 2017 1:40 PM)

Feature Requests » Tax Setting

I have 2 taxes - a 9.75% state and 3% county. I have one tax line item for total 12.75% and I break tax down into 2 parts and remit accordingly on my own. Showing potential guests multiple tax lines …

(Posted Oct 10, 2017 12:59 PM)

General Help and Questions » Trip insurance question / cleaning fee / sec dep

I do not use credit card hold as sec dep - instead I have a sec dep surcharge and I later refund ( i just feel safer having money in hand rather than a cc auth). But with that, when trip insurance is…

(Posted Oct 2, 2017 8:15 AM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

tried every which way - still comes out wrong. I have 2 scenarios: 1. person inquires, I send "special offer" add-on for tax, in that case tax is included in the amount when they pay 2. person insta…

(Posted Sep 30, 2017 1:20 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

[quote=Chris Hynes]We just pushed out an update that should handle the multiple reservation rows and non USD currency and date formats. Give it a whirl and let me know how it works now.[/quote] Is t…

(Posted Sep 29, 2017 10:40 PM)

Blog » Full integration for eRentalLock door locks

I do not have a luxury of 3 hrs as I have a lot of same day turns...Will try 2 hrs.

(Posted Sep 29, 2017 10:19 PM)

General Help and Questions » Asking for help - Fraud listing on Craigslist - please flag

Thank you, it took multiple people flagging and reporting to CL to get it gone

(Posted Sep 27, 2017 11:52 AM)

Blog » Full integration for eRentalLock door locks

Question about grace period: I set 1 hour - will that cover upcoming Daylight savings time change? Right now the ERL gives me some warning on their site about 1 hr difference...Does 1 hr grace go bef…

(Posted Sep 26, 2017 9:20 AM)

General Help and Questions » Asking for help - Fraud listing on Craigslist - please flag

Got my photos and description lifted from VRBO and posted on CL by " Butler Stanley" posing as property manager. Please help flag listing as fraud : https://knoxville.craigslist.org/vac/6310275564.h…

(Posted Sep 25, 2017 5:59 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Yes mine is super strict 60 so I get paid at 60 days before arrival mark (or as soon as they pay, if check in is in less than 60 days) , not after check in.

(Posted Sep 23, 2017 8:23 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Did you ever receive my excel?

(Posted Sep 23, 2017 8:08 PM)

Feature Requests » Coupon or discount line in the quote/invoice

[quote=Chris Hynes]Yep! This is something that would be very useful in a lot of ways. For an initial version, we're thinking to add this as another way to add discounts, like we have for add-ons. Cr…

(Posted Sep 23, 2017 8:08 PM)

Blog » Reviews!

Love it, one question- is there a capability for guest to submit a review or not yet?

(Posted Sep 22, 2017 7:11 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Just sent

(Posted Sep 21, 2017 10:44 AM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

It gives and error something about 2 rows for reservation. Just to be clear, AirBNB doe not have taxes in my area, so how I handle it, is that after initial acceptance of the request, I send "price a…

(Posted Sep 21, 2017 10:37 AM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Chris, I have tried the import and when it works, it is sleek! but in about half of my reservations it did not work, I think I know hy. My rates on AirBNB do not include tax; AirBNB does not collec…

(Posted Sep 21, 2017 7:42 AM)

Feature Requests » couple of enhancement ideas

[quote=Chris Hynes]We just added this for you. Now you can use {BSOURCE} to pull the name of the listing site set on the booking in email templates and renter agreements. Also added {ISOURCE} for in…

(Posted Sep 20, 2017 3:41 PM)