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Tax Setting

Status: Requested 5 Votes
Oct 3, 2017 10:47 PM
Joined Jul, 2016 17 posts

Our Total Sales/Accommodation Tax is 12.275%.

It consist of:
State Tax 2.9%
County Tax 3.475%
City Tax 5.9%

It would be great if we could set a combined tax of 12.275%, and then see a report that would show each of these three taxes separately - to know how much tax we own to each agency.

Chris Hynes
Oct 4, 2017 10:37 AM
OR Team Member Joined Oct, 2012 1396 posts

The best way is to create one tax for each -- that way it will be broken out on reports etc.

Is there a problem with showing the individual taxes somewhere vs. the rollup?

Oct 4, 2017 11:52 AM
Joined Jul, 2016 17 posts

Yes, but then it shows three taxes and it freaks people out. :) I know it's the same, I just think that it would "look" better. No big deal. Thanks!

Oct 10, 2017 12:59 PM
Joined Jun, 2016 1102 posts

I have 2 taxes - a 9.75% state and 3% county. I have one tax line item for total 12.75% and I break tax down into 2 parts and remit accordingly on my own. Showing potential guests multiple tax lines is not a good marketing idea imo.

Chris Hynes
Oct 10, 2017 1:07 PM
OR Team Member Joined Oct, 2012 1396 posts

If you use the "simplify charges" option on the booking widget, it'll collapse the taxes to one for display there, but it still shows individual taxes on the checkout and emails.

Perhaps we should add an account wide "collapse taxes" setting so it shows one tax line for all guest facing interactions.

Adam B
Jun 3, 2019 12:22 PM
Joined Oct, 2017 4 posts

I would like to revive this and say that this feature is still needed. Simplifying the entire experience for guests is always best.

Paul W
Jun 5, 2019 12:56 PM
OR Team Member Joined Jun, 2009 800 posts

For sure. Thanks for the nudge, Adam.

Rich S
Jun 6, 2019 10:15 AM
Joined Dec, 2018 301 posts

fwiw - I'm of the opinion that showing the multiple lines for taxes is a benefit. Few guests would ever know the tax rates, and seeing a large number like 12.7% probably leads some people to think the number is inflated. Whereas seeing each line item lends credibility because it's very specific, and checkable if anyone wants to do that.

Not arguing, this is in the grey zone for figuring out how guests think, just my $.02 contribution ;-)

Jun 6, 2019 11:15 AM
Joined Jun, 2018 385 posts

I think homeaway did an A/B test on this