Built by owners, for owners.

The OwnerRez Blog

A blog about our thoughts, services, upcoming features and the industry at large.

Reviews!

Have you ever looked at the reviews you get on TripAdvisor, VRBO, Airbnb and Facebook, and wished you could collect and store those in one place?  And show them on your own personal website?

Now you can collect, store and display your reviews in OwnerRez through widgets and hosted websites!

One of our users stored 20 reviews and put the widget up.  Take a look.

We've built quite a bit of functionality into this, based on forward-thinking, and we have some upcoming features designed where we will be making the storing/entry part of this vastly easier (automatic imports, etc).  But no need to wait!  You can get started with this feature right away!

Take a look at the following support docs to get started.

The fastest, most-professional way to book is with OwnerRez, the leader in online vacation rental software.  Sign up for your free account!

4 Comments (add yours)

Sep 22, 17
7:11 pm
BlueMtnCabins says:

Love it, one question- is there a capability for guest to submit a review or not yet?

Sep 22, 17
7:58 pm
Sam Westcott says:

@BlueMtnCabins: Not yet, no. That's on the list to do, but honestly it's towards the back of the list. We want to mostly stress the collection and storage parts of it, right now, because so many of your reviews will be on other marketing channels. And that's what you want to push - guests leaving reviews on other listing sites. That's where the lion's share of your booking traffic comes from, so continue pushing guests to leave reviews on TA, VRBO, Air, FB and Google. The big engineering focus for us is in making easy way to export/import those reviews FROM those sites so that you can store it all back in OR and then show it on your website (or do other things with it - biz intelligence, reporting, automation). If guests left reviews on your website, that's great, but those reviews can never be pushed out to TA, VRBO, Air, FB or Google so they have limited value.

Sep 23, 17
10:01 am
Barb says:

This is great news--thank you! The sample page didn't show owner responses, but will the system allow the posting (& eventual importing of) the reply to the review?

Sep 23, 17
10:05 am
Michelle J says:

Hi Barb,

Good morning!

Yes, it will! Our current widget doesn't show the owner response and that is vital if you're showing a critical review. We will make sure to add that. We'll also be adding the listing site it was left on with a filter option so that they can see where the review originated (talking about the widget).

The import/export features we're working on will pull in all that information - yes. There is actually a lot more information we've found like helpful vote count, private feedback, user avatar and more. We will store as much of that information as we can.

~Michelle

In order to leave a comment, please login.  If you don't have an account, get one now in less than 30 seconds.
What is OwnerRez?

We are an online booking service for vacation rental property that helps managers and owners save time, create quotes and bookings faster, look professional and keep detailed records without needing an accountant or staff.