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Is there any way NOT to prorate holiday rates on split weekly stays?

Replies: 14 - Pages: 1 - Last Reply: Dec 12, 2017 6:32 AM by: BlueMtnCabins
BlueMtnCabins
Registered: 6/6/16
Is there any way NOT to prorate holiday rates on split weekly stays?

I have a quote that spans part of 4th of July period and part of regular summer rate. I want only prorate at week rate if they take entire week during holiday period(defined as Jun 30 - Jul 7). But They are taking only part of holiday week. What I see is this:

Rent 5 nights (7/3 - 7/7) during Independence Day adjusted for Week rate at $371.29 per night 1,856.43 $1,856.43 Rate: Week for $2,599.00
Season: Independence Day (Jun 30 - Jul 7, 18)
Rent 2 nights (7/8, 7/9) during Summer Peak adjusted for Week rate at $268.43 per night 536.86 $536.86 Rate: Week for $1,879.00
Season: Summer Peak (Jul 8 - Aug 18, 18)
Surcharge Cleaning Fee based on $150.00 per stay 150.00 $150.00 Surcharge: Cleaning Fee $150.00 per stay
Season: Independence Day (Jun 30 - Jul 7, 18)
Tax TN Sales / Sevier County Lodging Tax 12.75% $324.27 Tax: TN Sales / Sevier County Lodging Tax
Season: Independence Day (Jun 30 - Jul 7, 18)
Surcharge REFUNDABLE Damage Deposit based on $300.00 per stay 300.00 $300.00 Surcharge: REFUNDABLE Damage Deposit $300.00 per stay
Season: Independence Day (Jun 30 - Jul 7, 18)
Total $3,167.56
is there a way to avoid prorating if less than 7 nights are holiday nights? is my setting wrong someplace?

thanks

Chris Hynes
Registered: 10/19/12
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Just saw this one, sorry for the delay!

What if you set the week rate for the holiday period to prorate up only and put a night rate in? Does that get what you want?

BlueMtnCabins
Registered: 6/6/16
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Chris Hynes said:

Just saw this one, sorry for the delay!

What if you set the week rate for the holiday period to prorate up only and put a night rate in? Does that get what you want?

Not sure I understand this instruction? how do I set to prorate up?

Chris Hynes
Registered: 10/19/12
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Go to the rate and select "same or more number of nights" under proration. More here: https://www.ownerreservations.com/support/articles/rate-engine#proration

I see you have some at All and some at Extra right now. Let me know if changing them to Extra fixes it. If not, it's probably prorating across both seasons, i.e. for a week long booking that spans 2 seasons, it sees the week and prorates even if the rates in each season have less than a week. To control that, we'd need to add a setting so prorate only works inside a season.

BlueMtnCabins
Registered: 6/6/16
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

I set the Independence day week rate to: "Use this rate for bookings with the same or more number of nights " and rate for the night $379 or with blank.
it is still prorating.


Rent 2 nights (6/28, 6/29) during High Season adjusted for Week rate at $268.43 per night 536.86 $536.86 Rate: Week for $1,879.00
Season: High Season (May 29 - Jun 29, 18)
Rent 5 nights (6/30 - 7/4) during Independence Day adjusted for Week rate at $371.29 per night 1,856.43 $1,856.43 Rate: Week for $2,599.00
Season: Independence Day (Jun 30 - Jul 7, 18)
Surcharge Cleaning Fee based on $150.00 per stay 150.00 $150.00 Surcharge: Cleaning Fee $150.00 per stay
Season: High Season (May 29 - Jun 29, 18)
Tax TN Sales / Sevier County Lodging Tax 12.75% $324.27 Tax: TN Sales / Sevier County Lodging Tax
Season: High Season (May 29 - Jun 29, 18)
Surcharge REFUNDABLE Damage Deposit based on $300.00 per stay 300.00 $300.00 Surcharge: REFUNDABLE Damage Deposit $300.00 per stay
Season: High Season (May 29 - Jun 29, 18)
Total $3,167.56

BlueMtnCabins
Registered: 6/6/16
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Any update?

Chris Hynes
Registered: 10/19/12
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Yep, we looked into this and it's going to take a code change to fix. Basically what happens is that prorate takes into account all seasons by default. So we need to add a "only prorate inside this season" option to each season, so you can set and control that behavior on a season by season basis.

Brent S
Registered: 2/26/16
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Any update on when this code fix will be added ?

Chris Hynes
Registered: 10/19/12
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Should be in the next week or two, depending on holidays.

Chris Hynes
Registered: 10/19/12
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

This has been released. You can now go to a rate, choose Pro-Rate for same or more nights, and pick "only use matching seasons". That will prorate only for the period inside the season, not based on entire booking length.

BlueMtnCabins
Registered: 6/6/16
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

great!> let me try

BlueMtnCabins
Registered: 6/6/16
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

I have set up "Holiday" season Dec 21, 2018 - Jan 4, 2019. But when I try rate tester, it says rate cannot be calculated. Tried dates Dec 21-26, 2018

Chris Hynes
Registered: 10/19/12
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

That's because the no prorate outside season setting is working so it's not using the weekly rate or prorating it, but you don't have any nightly rates for the period -- so no rates apply.

Add a nightly rate to use when the weekly rate doesn't match and it should rate out correctly with that.

BlueMtnCabins
Registered: 6/6/16
Re: Is there any way NOT to prorate holiday rates on split weekly stays?

Perfect, this worked!

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