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Collect Photo ID Option in Rental Agreement

Status: Requested 209 Votes
Chris Hynes
Sep 10, 2021 12:52 PM
OR Team Member Joined Oct, 2012 1349 posts

ID upload is still in the works -- it's part of a much larger renter agreement overhaul to make agreements more powerful, more mobile friendly, and add additional custom field types like files, images, and guest lists.

We're definitely aware of the need, but we want to get it done right.

Arrive and Thriv
May 8, 2022 4:15 PM
Joined Aug, 2020 15 posts

We signed up for it as well.  It looks fantastic.  I could use a tutorial on how to set up a static link.  Any suggestions?  I’m still waiting on a response about some help from them in setting up the link.  

Scott J
May 8, 2022 4:25 PM
Joined Mar, 2019 54 posts

Please STOP hijacking this thread with discussion of third party products!

This thread is in the Features Request forum, and these discussions about third party products obscure the repeated requests that have been made to OwnerRez for an update on progress for this most-popular requested feature to be fully integrated into OwnerRez's booking process.

Please move these third-party discussions to another forum.

And OwnerRez — after 8 months, we're all still waiting for an update.

The last I heard from Ken is that there is no update. But no update is not possible. The update is either: A). We stopped working on it, or B) We're working on it, and this where progress is at.

If the update is A, would you please inform us why, and will you resume working on it, and when?

If the update is B, would you please inform us approximately when we should expect this to be available?

Thank you very much!

Arrive and Thriv
May 8, 2022 4:41 PM
Joined Aug, 2020 15 posts

I sense your frustration.  I don’t think that business owners discussing workarounds is a bad use for this forum, because every time a topic is added it boosts the visibility of the topic even further.  OR knows that this is a very hotly requested feature.  I think seeing that there are third partner services could encourage an API integration with the most effective ones.  While that’s obviously not a native solution, I think it makes it clear to the powers that be that this topic is quite important to their users.  I agree that an update from OR would be very helpful.  But let’s keep civil among the operators.  We’re all here to learn from and support each other.  

Scott J
May 8, 2022 4:47 PM
Joined Mar, 2019 54 posts

Thank you, but OwnerRez personnel are only human, and a single request in this thread for an update gets easily lost amidst a whole series of discussions on third party products.

There are other forums on OR where the third party discussions can continue and allow this thread to remain for what's its meant for. Please.

Paul W
May 8, 2022 4:55 PM
OR Team Member Joined Jun, 2009 708 posts

Quick update, guys.... We have been in development for a while on updating custom fields so that there is a "file upload" type of field. This will allow you to request an ID (or other types of files or photos) when the guest is booking or when signing the RA after booking on a channel. Basically, anywhere you use custom fields to collect guest information, you'll be able to get files. This is most of the way through development and undergoing some testing.

Scott J
May 8, 2022 4:57 PM
Joined Mar, 2019 54 posts

That's great - thank you very much, Paul!

May 8, 2022 5:19 PM
Joined Jun, 2020 6 posts

Can't wait ! Thank you