Topic | Posted |
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Blog » Google Vacation Rentals Now Available for All!If we currently have it setup as Criteria > Listing Sites > All, (which includes GVR), can we just keep it this way?? by TreasureIsland (/forums/users/347392357) – Mar 18, 2024 11:41 PM (UTC) S… (Posted yesterday) |
yesterday |
General Help and Questions » Airbnb Importing property - ErrorsNo matter what, it shouldn't be crashing. We'll take a look at your support ticket and get to the bottom of the issue. (Posted yesterday) |
yesterday |
General Help and Questions » Contact info in email footerYou most likely need to make change in your Theming section: https://www.ownerrez.com/support/articles/theming If you need further assistance, please write in to the Helpdesk with full detail… (Posted yesterday) |
yesterday |
Feature Requests » Booking widget by clicking on monthly calendar dateSomeone told me you can pare down the booking widget so that the phone/email fields aren't there...I think they meant required. I wish at the very least you could remove them from showing. It's lik… (Posted yesterday) |
yesterday |
General Help and Questions » Triggers not being sent?I tend to think not, but really I'd need to look at the specific case to know for sure. (Posted yesterday) |
yesterday |
General Help and Questions » Triggers not being sent?We're not aware of any large-scale cause for this, but, there are a great many possible reasons in specific individual cases, some of which are not obvious. Please write in to the Helpdesk with spec… (Posted 2 days ago) |
2 days ago |
General Help and Questions » Channel Bridge works for 2 of 3 properties on first importPlease write in to the Helpdesk with specific examples, including screenshots. Also, in this message, please provide a list of your property names and their Vrbo listing numbers. It sounds from you… (Posted 2 days ago) |
2 days ago |
General Help and Questions » Minimum Stay for Last Minute Bookings -Pricelabsif I set this up on Pricelabs will that feed through OR Yes, assuming you've connected PriceLabs to your OwnerRez account as explained here: https://www.ownerrez.com/support/articles/pricelab… (Posted 3 days ago) |
3 days ago |
Feature Requests » PM Commission in Period ReportIt's not exactly clear what you're looking for - can you explain in more detail, maybe with some specific examples? (Posted 3 days ago) |
3 days ago |
Template/Design Share » Request Guest Contact Info for CRM -NON BOOKING- (Inquires /Other)A feature request wouldn't help much, I'm afraid. You can already do this with Airbnb. With Vrbo, they don't have an API to allow that - believe me, we've asked. Hopefully they will add one … (Posted 4 days ago) |
4 days ago |
Template/Design Share » Request Guest Contact Info for CRM -NON BOOKING- (Inquires /Other)Yes, that's correct, it is not, for several reasons. 1. Its purpose is to complete missing information for a booking, such as, not just the guest's contact information, but potentially their cred… (Posted 4 days ago) |
4 days ago |
Feature Requests » Mobile MessagingNot quite yet, but it's expected in the near future. (Posted 4 days ago) |
4 days ago |
Feature Requests » Google Vacation Rentals Connectivity PartnerJust looking to ask about PriceLabs and the Google Price Accuracy Policy before going through the setup if it won't work. I did read the policy carefully. Will the prices "push" from OwnerRez or do … (Posted 4 days ago) |
4 days ago |
Feature Requests » Block bad guestWe have confirmed that Airbnb's API integration includes no support for this feature, so, it is not possible for us to make use of it. (Posted 5 days ago) |
5 days ago |
General Help and Questions » Channel BridgeHmm. We're looking into this, and may reach out to you directly. (Posted 6 days ago) |
6 days ago |
Feature Requests » Block bad guestUnfortunately, this isn't really possible. IP addresses are commonly shared and reassigned regularly, so that, while it is indeed technically possible to block a particular IP address, it wouldn'… (Posted Mar 11, 2024 11:03 AM) |
Mar 11, 2024 11:03 AM |
General Help and Questions » Holiday RatesIt seems that most folks are just creating a season for the specific holiday period - is that the preferred way and if so, why have the holidays functionality. by Liz F (/forums/users/347445743) – … (Posted Mar 11, 2024 10:43 AM) |
Mar 11, 2024 10:43 AM |
General Help and Questions » Airbnb Additional Guests - Multiple ScenariosThis definitely won't work with Airbnb. You can do it for direct bookings though, and I think perhaps for Vrbo, though I'm not completely sure. (Posted Mar 9, 2024 8:14 PM) |
Mar 9, 2024 8:14 PM |
General Help and Questions » My client is freaking out because of this, helpMy PM/co-host primarily uses Hospitable. Can we both be connected to Airbnb and she can reply as herself through Airbnb by Erin O (/forums/users/347440503) – Mar 8, 2024 11:57 PM (UTC) No, unfo… (Posted Mar 8, 2024 11:20 PM) |
Mar 8, 2024 11:20 PM |
General Help and Questions » Communication History?When was that booking made? I bet it was several months ago. Remember, our integration with Booking.com internal messaging is fairly new, and, my understanding is that older bookings don't connect … (Posted Mar 8, 2024 5:56 PM) |
Mar 8, 2024 5:56 PM |