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Collect Photo ID Option in Rental Agreement

Status: Released 225 Votes
Shawn H
Aug 25, 2022 6:31 PM
OR Team Member Joined Aug, 2021 60 posts

The custom field file format option has been released!

The File format option can be used for all custom field types, but only Booking type custom fields can be shown to guests on checkout/quote acceptance or rental agreement signing. If you select "file" as the format, you can also show this field during the checkout process to capture a file upload (e.g., JPG, PNG, PDF) from the guest.

Only the file name will be rendered using the custom field code. No image or thumbnail is available to show back to the guest. This is for security purposes at this time. You can insert the field code into the rental agreement or messaging template to remind them that they have uploaded "X" file name as part of the process.

Learn more here:

Oct 5, 2022 11:18 AM
Joined Nov, 2019 50 posts

We have it on our form and required and people are using their phones to take and send photos. We have not had an issue with any reservations for the last two months. We require a photo ID and a Selfie. People like the selfie part.

Melanie M
Oct 5, 2022 11:20 AM
Joined Feb, 2022 4 posts

Are you able to require the selfie through the registration flow or do you have them send it to you separately?  

Oct 5, 2022 11:27 AM
Joined Nov, 2019 50 posts

We have two in the custom fields for the reservation 

Ginny M
Oct 5, 2022 11:47 AM
Joined Apr, 2021 8 posts

Hoping if we turn off the alerts for all the random conversations we will still be able to refer back to the feature conversations if needed in the future? 

Oct 5, 2022 11:57 AM
Joined Nov, 2019 50 posts

Click on the image and it opens up