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Per Shawn H from announcement:
"You can insert the field code into the rental agreement or messaging template to remind them that they have uploaded "X" file name as part of the process."
I h…
(Posted Aug 26, 2022 2:51 PM)
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Aug 26, 2022 2:51 PM |
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So I have tried out the new feature by following the instruction to create new custom field code as BXID and I confirm that the ID upload section is added automatically on the renter's agreement upon…
(Posted Aug 26, 2022 2:10 PM)
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Aug 26, 2022 2:10 PM |
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This is great feature!
Will I be able to only require guest to upload ID only for specific channels like Vrbo and Direct Booking since Airbnb already did ID verification?
(Posted Aug 26, 2022 12:35 AM)
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Aug 26, 2022 12:35 AM |
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Hi Josh,
It had been resolved since last month. Basically, you just have to wait for Vrbo to do from their end. You’ll get the same error message until they are ready to do integration.
(Posted Aug 22, 2022 11:14 AM)
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Aug 22, 2022 11:14 AM |
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Hi,
I have set up Airbnb API integration and I have set up surcharge for Additional Guest category, however I see that Extra guest fee is still showing up as Not Set on Airbnb side. Cleaning and …
(Posted Jun 26, 2022 6:25 PM)
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Jun 26, 2022 6:25 PM |
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Hi,
I have set up API integration option for Airbnb and Vrbo and there is a section for Email Send Booking Confirmation. The default is not checked, however, what happens if checked?
I worry…
(Posted Jun 25, 2022 2:27 AM)
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Jun 25, 2022 2:27 AM |
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Thank you. I verified through rate calendar and can see how the check-in/check-out prevention works.
(Posted Jun 24, 2022 12:34 AM)
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Jun 24, 2022 12:34 AM |
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Thank you for the quick response. I am crossing my fingers here.
(Posted Jun 24, 2022 12:10 AM)
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Jun 24, 2022 12:10 AM |
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Hi,
I am trying to set up special seasons to override property ability to check in/check out on specific dates.
If I set up override to prevent arrival / departure for start date: December 25…
(Posted Jun 23, 2022 10:28 PM)
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Jun 23, 2022 10:28 PM |
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Hi,
According to https://www.ownerrez.com/support/articles/custom-ical-links https://www.ownerrez.com/support/articles/custom-ical-links there should be a Preview button to the left of Prefill b…
(Posted Jun 23, 2022 9:54 PM)
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Jun 23, 2022 9:54 PM |
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Hi,
I have been trying to integrate with Vrbo through API and recently I received an email from Vrbo with the following content.
This report provides a view to the health of your most recent …
(Posted Jun 23, 2022 9:47 PM)
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Jun 23, 2022 9:47 PM |
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That makes sense. Thank you Ken T!
(Posted Jun 23, 2022 9:20 PM)
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Jun 23, 2022 9:20 PM |
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Hi,
I am new to OwnerRez and I am going through system messages and a few of them are related to sending payment links to guests for deposit, 1st payment, final payment and so on. I plan to use d…
(Posted Jun 23, 2022 12:54 AM)
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Jun 23, 2022 12:54 AM |
