Experience the difference of "Elite".

Additional Guest Surcharge not working through Airbnb API integration

Maria M
Jun 26, 2022 6:25 PM
Joined Jun, 2022 9 posts

Hi,

I have set up Airbnb API integration and I have set up surcharge for Additional Guest category, however I see that Extra guest fee is still showing up as Not Set on Airbnb side. Cleaning and Pet Fee surcharges transferred over fine.

Why does OR not sync over Additional Guest Surcharge to Airbnb over direct API?

TIA

Ken T
Jun 27, 2022 12:46 PM
OR Team Member Joined Aug, 2019 841 posts

There can be a number of reasons for this, so, it's best to reach out to the Helpdesk so we can take a look.