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Prevent guest from checking in and checking out on important US holidays

Maria M
Jun 23, 2022 10:28 PM
Joined Jun, 2022 13 posts


I am trying to set up special seasons to override property ability to check in/check out on specific dates.

If I set up override to prevent arrival / departure for start date: December 25 - end date: December 26. Does this mean OR removes the override on December 26 or December 27?



Ken T
Jun 24, 2022 12:00 AM
OR Team Member Joined Aug, 2019 1325 posts

Yes, you can control the checkin/checkout days in a special season covering specific dates.

Maria M
Jun 24, 2022 12:34 AM
Joined Jun, 2022 13 posts

Thank you. I verified through rate calendar and can see how the check-in/check-out prevention works.


Jul 23, 2023 6:35 PM
Joined Feb, 2023 1 post

I'm just learning to do this. When I do a sync the rates from Pricelabs, the restrictions I place on specific dates on my rates calendar seem to vanish. Do I have something set incorrectly? 

Caleb M
Aug 2, 2023 1:12 PM
OR Team Member Joined Mar, 2022 86 posts

For specifics it may be best to email in to our helpdesk at Help@OwnerReservations.com

Where are you placing those restrictions exactly in OwnerRez? And are you going back to that page after setting them and noticing they're outright gone? or are they just not taking effect?