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Caleb M

OwnerRez Team Member
Joined March 2022
31 posts

Feature Requests » Ability to log emails in OwnerRez by including a unique BCC email

[This topic has been closed as a duplicate of another topic ( Unified inbox feature similar to Lodgify (/forums/requests/inbox-feature-similar-to-lodgify) )]

(Posted yesterday)

Feature Requests » Unified inbox feature similar to Lodgify

[Another topic was closed as a duplicate of this topic ( Ability to log emails in OwnerRez by including a unique BCC email (/forums/requests/ability-to-log-emails-in-ownerrez-by-including-a-unique-…

(Posted yesterday)

Feature Requests » SEASONS - Add ability to copy seasons

Thank you for the additional information! I wanted to reach out and add a little more to this discussion, I would also recommend reaching out to PriceLabs and showing your interest for them to in…

(Posted 4 days ago)

Feature Requests » Auto tags or by trigger

At this time, It is still planned though we can't provide any ETA.

(Posted 6 days ago)

Feature Requests » SEASONS - Add ability to copy seasons

Generally seasons are meant to apply across many different properties, while spot rates are designed to be finely tuned for specific properties at exact times. Can I ask you to elaborate exactly …

(Posted 6 days ago)

Blog Comments » User Profile: Stay Better Vacations

I believe what Paul W was referring to only works for specifically OwnerRez Hosted websites, not widgets on third party sites. Do you have an OwnerRez Hosted website? If so I'd recommend emailing in …

(Posted 7 days ago)

General Help and Questions » AirBnb Quiet Hours

Generally we recommend defining specific property rules not found else where within House Rules via the API configuration Settings > API Integrations > Airbnb > Change > House rules field. I want…

(Posted May 25, 2023 2:18 PM)

Blog Comments » Logos and Themes and Booking Files, oh my!

Hi Steve, Files that are uploaded manually by yourself to your account are able to generate a public link and send to guests via templates. We have a small guide on that process here - https://ww…

(Posted May 22, 2023 10:54 AM)

General Help and Questions » Hosting Fees default commission...

Hi John, to change those settings Chris shows in his screenshot you'll want to navigate via PM > Owners > Owner In Question > Change > Settings. Once you've changed that default for the owner, then y…

(Posted May 22, 2023 10:31 AM)

Feature Requests » Drop Down Arrow Next to Properties

This is doable via CSS, if you navigate via Settings > Hosted Websites > Website in Question > Theme & Layout > CSS you can either paste code provided to you or your own in this section to modify man…

(Posted May 18, 2023 1:22 PM)

General Help and Questions » cleaner notifications

It may be worthwhile reading through this article if you haven't already: https://www.ownerreservations.com/support/articles/bookings-display-for-cleaners#portal-access Here's a key excerpt f…

(Posted May 17, 2023 3:37 PM)

Feature Requests » Floor Plans, potrait photos, search option for forums

Hello, You have the ability to upload your floor plans as PDFs within your  Account > Files (https://secure.ownerreservations.com/account/files)  page. This would allow you to grab the public URL…

(Posted May 11, 2023 5:34 AM)

General Help and Questions » Owner statement column definitions

Hi Alana, I also wanted to jump in and add some information here for you, Generally when creating a custom view, or generating a statement the system does provide small descriptions within mo…

(Posted May 10, 2023 1:13 PM)

General Help and Questions » Turno Integration - Log Cleaning Date, Name, Cost into OwnerRez?

Hi, For specific issues such as the one you're detailing, I'd recommend emailing into our helpdesk at help@ownerreservations.com (mailto:help@ownerreservations.com)  with details such as the rel…

(Posted May 8, 2023 2:06 PM)

General Help and Questions » Tracking AirBNB Resolution submittals on a booking in OR?

A PM lock should prevent any and all changes to the financials of a given booking. This is no exception with channel bridge or the API transaction sync.

(Posted May 8, 2023 12:16 PM)

General Help and Questions » Tracking AirBNB Resolution submittals on a booking in OR?

Hi, In the past running Channel bridge would be our first recommendation, but as of the week we have a new transaction sync option you can opt into if you'd like. This should automatically handle…

(Posted May 4, 2023 12:50 PM)

Feature Requests » Ribbon view at a specific date

Hi Tarki, We completely agree, the filter option is super powerful! We have no plans to stop supporting the old ribbon view, it should remain available at least until the old filter option is…

(Posted May 4, 2023 11:56 AM)

Feature Requests » Adding a "Private Feedback" section to the review process

At this time the only means to leave private feedback is within the review itself, either from the CRM dropdown, or the reviews tab of a booking. Within the automated 5 star review process, there is …

(Posted May 3, 2023 1:25 PM)

Feature Requests » Triggering surcharge for Early Check-in/Late Check-out

Ken was partially correct, we have similar stuff planned, but nothing that quite tackles what you're looking for. I'd recommend turning this into a FR at this time.

(Posted Apr 27, 2023 12:39 PM)

General Help and Questions » Definitions for Terms in PM Owner Statements

Hi Mila, If you'd like specific help with those numbers you're seeing that do not match your calculations, please do email our help desk. The request will likely hit my desk and I can take a dire…

(Posted Apr 27, 2023 11:43 AM)