Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2023 - Update October 11, 2023

Updates

  • Expand time-based trigger retry options
  • Allow 2FA fall back to email mode when in app mode (i.e., "try verifying by email instead")
  • Add Whimstay as official channel
  • Clarify hosted site rate mode settings
  • Fix typo in Security Deposit Failed system message
  • Fix phone numbers not accessible through v2 API
  • Fix error on editing guest with no phone
  • Fix error on missing Expedia URL
  • Skip bed/bath import for Vrbo listing import if the data is no longer available
  • Fix issue on Airbnb batch charges update when previous update has been archived
  • Optimize spot rates grid
  • Do not remove Airbnb amenities for listings with multiple mappings
  • Fix error when rendering File type field referenced in RA but not populated during checkout on quote
  • Fix error on pre-existing invalid phones
  • Only switch off channel apply payments on merge for non-channel managed for BDC, not other channels
  • Fix error on updating old bookings that predate rules changes
  • Properly parse phone numbers received from Airbnb
  • Improve phone deduplication performance
  • Factor direct remittance into owner statement/payout calculations
  • Create host fee for Stripe Refundable Security Deposits
  • Fix when adding a charge to a booking on a mobile device doesn't respect surcharge expense config
  • Default trigger for request renter agreement via email has too many listing sites defined
  • Add delete button for credit card on booking