Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2023 - Update June 28, 2023

Updates

  • Add Nofie as official channel
  • Add back address name field on Check Payment Method
  • Add missing BDC cancel policies 557 and 558
  • SMS unregistered messaging sunset
  • SMS Sole Proprietor new signups
  • Empty "Property" field causes 2 errors instead of one to be shown
  • Don't show expected deposit date on secdeps that are just held
  • New Total preview doesn't calculate on booking cancel when a cancellation fee applied
  • Add features for upcoming Hopper Homes integration
  • Certain styles bust HTML to plain text conversion from custom field transform to Airbnb template
  • Make QuickBooks Online batch tool "update settings" option target bookings that are already syncing
  • Gracefully handle sync errors for QuickBooks Online payments if payment does not need to be updated
  • Hosted website property search rule bypass
  • Clarify {BCRE} field code to be based on booked date, not created date
  • Two-Factor Authentication forced on all accounts
  • Cancel unpaid Damage Protection policies on account closure
  • Centralize pets allowed amenity into property rules
  • Add option on tax to not apply to cancellations
  • Show long legal cancellation policy always when guest-facing
  • Add "allow Request To Book above max nights" setting on Airbnb channels
  • Allow disabling a template while its trigger is still active
  • Fix a crash bang error on attempting to "watch" a blog post while not logged in
  • Fix an extremely uncommon error on custom field imports
  • Restrict legacy API SpotRate PATCH to 1100 days in the future
  • Don't fire new booking triggers when a Vrbo message arrives on an old booking