Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2021 - Update May 24, 2021

Updates

Product Update Blog Post

  • Showed credit card history report records failed if in test mode
  • Handled Vrbo duplicate image after deleting and reuploading same issue
  • Allowed booking.com secdep option in manual payments mode
  • Showed channel bridge import history tab even if there's a channel connected
  • Applied Air guest id to existing guests on merge if they don't have one
  • Renamed Concierge to ProConnect
  • Fixed 1 adult not parsing for SayulitaLife.com inquiries
  • Validated on surcharge that end is different than allowed
  • Made Twilio phone dest errors more friendly
  • Skipped payment rules on batch update for channel bookings when updating secdep
  • Fixed issue with channel bridge export grid timeouts
  • Fixed report off by one on end date on tax nights and line item pivot inclusion
  • Allowed updating CVV on cards
  • Autopopulate children not allowed text for Airbnb
  • Added In Period columns on Excel downloads for Owner Statements
  • Deleted reviews on booking delete
  • Fixed issue where description columns on expenses still show guest names even when statement setting says not to show guest names
  • Fixed expenses to follow the property owner configuration timeline
  • Skipped cancellation validation on channel bridge import for bookings manually unlinked from channel calendar
  • Added charge categories
  • Split out surcharges and discounts to separate pages
  • Changed Mountain Lodging template to refer to My Email vs the inquiryspot email
  • Detect Test mode on Authorize.Net accounts and make it a decline and make test credentials fail
  • Fixed copying email template library content with merge fields in links
  • Fixed email address issue with YapStone transactions
  • Added capability to attach files directly to guests
  • Clarified min nights rules setting 
  • Allowed scheduling a payment on day of arrival (0 days before arrival)
  • Added Vrbo reviews push integration
  • Validated booking when doing Attribute To Vrbo
  • Don't assume that 10 digit numbers are American if they have 0 or 1 prefix
  • Allow htmlish entries in SMS/messaging/notes
  • Populate Vrbo health and safety on listing import
  • Improved RA filters
  • Reworked trigger sender to run exactly on the hour
  • Added support for Booking.com virtual credit cards
  • Upgrade Beanstream language and payment method page to Bambora