Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

2020 - Update September 7, 2020

Updates

  • Added channel triggers so that Airbnb messages can be sent via trigger
  • Added outbound email to guest conversation
  • Updated guest conversation to collapse trigger-based messages by default
  • Updated guest conversation to show more-streamlined design on timeline events
  • Fixed link to account time zone that was still pointing to preferences area
  • Updated guest conversation to have better paging and better performance
  • Updated guest conversation to remove 'more' link and show more by default
  • Fixed Airbnb/SMS selector on guest conversation
  • Fixed field code insertion to store and remember the last cursor location
  • Fixed trigger run date logic to evaluate in the property timezone in all cases but not twice
  • Updated 'Buy' button on SMS phone numbers to 'Claim' to reduce confusion
  • Updated blog post pages to increase small font sizes
  • Updated SMS pricing to clarify usage pricing
  • Added manual lock type option
  • Updated contacts (eg. guests) to default to conversation view

Support Articles