Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2019 - Update Dec 30, 2019

Updates

  • Fixed hosted sites to generate certificates for non-www sites
  • Fixed auto-responders to use the correct theme
  • Fixed widget calendars to remove spurious starting gaps
  • Fixed Damage Protection to correctly apply to Airbnb API bookings
  • Updated Airbnb listing import to pick up more bedroom, bathroom and amenity items
  • Fixed rate min/max values to update correctly on listings
  • Fixed Airbnb import to go by amenities list instead of wildcard matching
  • Fixed Airbnb import to include all associated amenities when "Essentials" is shown
  • Updated lead time calculation for Airbnb to use friendly times
  • Renamed "IB message" to "Pre-booking message" to clarify what its used for
  • Overhauled Taxes to include effective dates to rate (ie. amount) and channel and end-date criteria, removing season criteria
  • Updated Airbnb API and Channel Bridge to remove taxes out of all line items and include the pre-tax total in the rent description
  • Updated Vrbo Request-To-Book cancellation process to follow channel rules and set cancelled-by to owner on automatic cancellations
  • Updated QuickBooks logo and field names to latest Intuit standards
  • Updated Rate Tester to include discount code field
  • Updated Travel Insurance to allow any traveler and property no matter the country, similar to Damage Protection
  • Fixed the QuickBooks disconnect link to work correctly
  • Updated Channel Bridge to set the precise listing site (eg. Vrbo vs. VRBO) when it detects a difference from the channel parent
  • Fixed booking URL redirect for portal users
  • Fixed hosted websites to show bedrooms even if there are no bathrooms
  • Updated PM owner statement generation to include new Pro-rate option for Included Booking range
  • Added claims information and RentalGuardian online claims link to Damage Protection tab on bookings
  • Added "don't mutual block" option to Bulk Block-Off tool if mutual blocking exists for any properties

New support articles