Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2022 - Update April 26, 2022

Updates

  • Add branding for portal access
  • Fix issue where lock mapping wasn't updated when booking moves if codes aren't generated by lock
  • Clear air cleaning fee if not set to make sure legacy cleaning fees are removed
  • Send cardholder IP to Converge
  • Fix issue with Converge special characters
  • Fix broken in weekend nights "as specified in settings" links
  • Add link decoration hook for widgets
  • Add GuestSmiles as official channel
  • Export booking list total/owed columns as numbers
  • Unlink file from room deleted during listing import
  • Disable secdeps when Vrbo Channel Bridge is run for bookings
  • Don't skip booking on channel bridge import if it has an other surcharge
  • Apply two char provinces for Canadian addresses on YapStone 
  • Handle logout from other tab on season and spot rate editors
  • Add property term setting to widgets and hosted sites
  • Fix quote reset and add change tracking
  • Fix tinymce "cannot convert blob" error
  • Fix property share bugs and tweaks
  • Show singular correctly for reviews vs. "1 properties"
  • Handle Pets for Cottages in Canada inquiry parser
  • Less cancellation fee needs less space
  • Allow HTMLish when sending text templates
  • Fix Vrbo RTB allowed logic when one property is RTB
  • Update expense dates based on setting when booking moves
  • Show TO number on conversation view
  • Fix Alphabetic ordering issue with Vendors list in the QuickBooks Online configuration page for PM > Payouts > Send To QuickBooks
  • QuickBooks Online configuration page for PM > Payouts > Send to QuickBooks is requiring all owners to be mapped
  • When connecting QuickBooks Online, the reference lists for Payouts > Send to QuickBooks are not loaded by default
  • Better validation for SMS Profile address
  • Fix issue where changing booking (dates only) PM Lock errors but still moves booking
  • Don't crash, bang when importing reviews without a file selected
  • Protect against double click on secdep release double
  • Don't show guest name if message wasn't to the guest
  • Revamp Password Reset email
  • Follow first payment rules for Vrbo
  • Add merge field for travel insurance info
  • Add My Profile button on Forums with user posts, votes and watching tabs
  • Show all the rates on the property info page
  • Add "apply card to future scheduled secdep" checkbox to payment form
  • Change alerts sent from OwnerRez to users (not guests) to come from alerts@ vs. help@ so they don't get mixed up in filters with support desk traffic