Experience the difference of "Elite".

Getting Started

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Integrations

OwnerRez APIs

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Testing

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2024

2023

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2019

Staff Reference

Guest Communication - RedCarpet Host

As an experienced STR host and OwnerRez user, the developer of RedCarpet Host set out on a mission to create tools that are smarter, easier to use, more affordable, and provide a better guest experience. A great example is their innovative and thoughtfully-designed guidebook builder which turns a dreaded task into a refreshingly simple experience. Create smart guidebooks powered by real-time data from your OwnerRez account for a delightfully friendly and personalized guest experience. You’ll also appreciate the fully-automated (and FREE!) Waitlist app that takes the stress out of those inevitable requests to “Notify me if you have a cancellation."

Steps for integration:

  1. Signup or Login to RedCarpet Host.
  2. You will then be asked to connect your OwnerRez account. Click Connect.
  3. The OwnerRez authorization page will pop up and you must click Authorize. If you are not already logged in, log in and authorize the connection.
  4. Once the authorization process is finished, you will see a Connection Success screen.
  5. On the Choose your plan screen, click Get Started under Mobile Guide.
  6. The next step is to pay for your subscription via the Stripe checkout screen. Once that is completed, you will see the following message. Click go to my dashboard.
  7. Your connection is now finalized and you can begin to customize your guidebook! 
  8. Once you have your guidebook ready to share, make sure to add the custom field code that RedCarpet generated and pushed into OwnerRez to your existing messaging templates. This field code will fill in the URL your guest will need to access the guidebook.

What Data is Transmitted:

  • Webhooks are used to sync data instantly.
  • A booking field code is sent to OwnerRez, providing the unique guidebook access code.
  • Property Data
    • Name
    • Check-in 
    • Check-out
    • Property Address
  • Reservation Data
    • Booking Date
    • Arrival Date
    • Departure Date
    • Guest count
    • First Name
    • Last Name
    • Check-in time
    • Check-out time