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Hi Ken
Just revisiting this old issue. I have been through the support doc ( https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-quirks https://www.ownerr…
(Posted Dec 22, 2022 5:58 AM)
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Dec 22, 2022 5:58 AM |
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Found it!
Had to change the mapping to limited and then i could do it!
(Posted Dec 21, 2022 6:44 PM)
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Dec 21, 2022 6:44 PM |
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Hi All
On Airbnb you can request whether a guest has a profile photo before they can use instant book. It cannot be changed on Airbnb as it is controlled by OR
I've been into the API settings…
(Posted Dec 21, 2022 6:27 PM)
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Dec 21, 2022 6:27 PM |
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Try removing the ... at the end of the Headline field on the Description tab of the property. Airbnb's got a bug right now where they return an unknown error if you have repeating symbols in the head…
(Posted Sep 6, 2022 7:59 AM)
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Sep 6, 2022 7:59 AM |
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I hunted down the word 'Whatsapp' and removed it from my information and the error message disappeared.
For about an hour. Now I get.
Message AvailabilityUpdated, RatesUpdated, RulesUpdated, …
(Posted Sep 6, 2022 5:06 AM)
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Sep 6, 2022 5:06 AM |
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Hi I am getting the following error message and I cannot work out what to do to rectify it.
Any advice?
'We can't save your info yet. Links and contact info can't be shared. Please remove thi…
(Posted Sep 4, 2022 4:44 PM)
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Sep 4, 2022 4:44 PM |
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I'm looking at building my seasons up at the moment.
What I would like to do is have a date option where I could select the second Monday of a month rather than a specific date of a month. …
(Posted Jul 18, 2022 6:55 AM)
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Jul 18, 2022 6:55 AM |
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I don't want to allow bookings at my place during the Christmas period. Is there a way of blocking 20th Dec - 4th Jan every year on a reoccurring basis? Or do I have to do it every year?
(Posted Jul 18, 2022 5:42 AM)
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Jul 18, 2022 5:42 AM |
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If I apply a 7 day discount does this translate across to Airbnb, Booking and VRBO?
(Posted Jul 6, 2022 11:49 AM)
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Jul 6, 2022 11:49 AM |
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As it turned out it was a coincidence. All sorted now.
(Posted Jun 28, 2022 11:58 AM)
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Jun 28, 2022 11:58 AM |
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Would the VRBO channel bridge issue interfere with Credit Card authorisation? I'm API'd but had a VRBO booking today that hasn't processed due to 'Card received, but authorization failed'.
…
(Posted Jun 28, 2022 9:29 AM)
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Jun 28, 2022 9:29 AM |
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I'm also having this issue. I have the e-mails set up but the guests just don't read them. I have spoken to VRBO and there is a way to automate messages within their messaging system but it seems tha…
(Posted Jun 5, 2022 9:32 AM)
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Jun 5, 2022 9:32 AM |
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I'm also having this issue. I have the e-mails set up but the guests just don't read them. I have spoken to VRBO and there is a way to automate messages within their messaging system but it seems tha…
(Posted Jun 5, 2022 8:53 AM)
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Jun 5, 2022 8:53 AM |
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Most of these are available in various pages in OwnerRez in the Properties area. This support doc may also be helpful:
https://www.ownerrez.com/support/articles/channel-management-api-integratio…
(Posted May 13, 2022 6:01 PM)
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May 13, 2022 6:01 PM |
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Every-time I log into Airbnb I get presented with a list of 'opportunities' and a list of things to 'update' my property with. Some of them I am not going to do but others I either already do or can …
(Posted May 12, 2022 9:04 AM)
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May 12, 2022 9:04 AM |
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Thanks Ken.
I think their Machine has a lot of learning to do. I looked for my place under countryside and national parks but despite it actually being in both it doesn’t turn up in the searches.…
(Posted May 11, 2022 5:59 PM)
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May 11, 2022 5:59 PM |
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I know it's brand new (today) but I logged in to see what i need to do to update my properties for the new Airbnb category searches. I can find the announcement from Airbnb but can't find any more th…
(Posted May 11, 2022 12:46 PM)
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May 11, 2022 12:46 PM |
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About 6 weeks ago I connected to VRBO via API. It all looked fine.
When I click on API settings I get the connected status. However when I click on it I see there is a sync pending. Next to that …
(Posted Dec 7, 2021 1:47 PM)
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Dec 7, 2021 1:47 PM |
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Brilliant. Thanks for that. All sorted now.
(Posted Oct 11, 2021 11:48 AM)
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Oct 11, 2021 11:48 AM |
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Hi there.
I'm still pretty new to OwnerRez but I've been set up on Airbnb for a while.
I set my minimum nights on OR to 3 nights. Under properties/rules it says 3.
I have also checked on my Ai…
(Posted Oct 11, 2021 9:42 AM)
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Oct 11, 2021 9:42 AM |
