Would the VRBO channel bridge issue interfere with Credit Card authorisation? I'm API'd but had a VRBO booking today that hasn't processed due to 'Card received, but authorization failed'.
I'd be grateful for any help.
As it turned out it was a coincidence. All sorted now.
As it turned out it was a coincidence. All sorted now.
How did you end up sorting it? Guest says their card won’t go through and they are using a visa. Also getting same message as you did.
You'd want to begin by reaching out directly to your credit card processor. One common error is that the card issuing bank does not recognize your small business name & combining that with the, generally, large & unusual charge, may result in overzealous fraud protection. Asking the guest to call their bank to approve the charge often works.
It was the guest using the wrong card for me. So guest error rather than software.
