Experience the difference of "Elite".

Getting an error message.

James L
Sep 4, 2022 4:44 PM
Joined Oct, 2021 18 posts

Hi I am getting the following error message and I cannot work out what to do to rectify it.

Any advice?

'We can't save your info yet. Links and contact info can't be shared. Please remove this info to continue: "WhatsApp", An error has occurred'

 

James L
Sep 6, 2022 5:06 AM
Joined Oct, 2021 18 posts

I hunted down the word 'Whatsapp' and removed it from my information and the error message disappeared.

For about an hour. Now I get.

Message AvailabilityUpdated, RatesUpdated, RulesUpdated, ListingUpdated Has Error? Yes

I've run the listing quality analyser and don't get any errors?

Any thoughts?

Chris Hynes
Sep 6, 2022 5:55 AM
OR Team Member Joined Oct, 2012 1370 posts

Try removing the ... at the end of the Headline field on the Description tab of the property. Airbnb's got a bug right now where they return an unknown error if you have repeating symbols in the headline.

James L
Sep 6, 2022 7:59 AM
Joined Oct, 2021 18 posts

Try removing the ... at the end of the Headline field on the Description tab of the property. Airbnb's got a bug right now where they return an unknown error if you have repeating symbols in the headline.

Thank You Chris! All sorted. Removed the ... and it all works fine.