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New Airbnb App and search categories

James L
May 11, 2022 12:46 PM
Joined Oct, 2021 34 posts

I know it's brand new (today) but I logged in to see what i need to do to update my properties for the new Airbnb category searches. I can find the announcement from Airbnb but can't find any more than that. I'm assuming they will arrive soon and that OwnerRez will have some new boxes for us to fill in.

Anyone know anything about it?


Ken T
May 11, 2022 12:52 PM
OR Team Member Joined Aug, 2019 1297 posts

Airbnb just announced it to us as well.  Their official guidance says that the new categories will be "evaluated using machine learning", which suggests that, no, there won't be any additional boxes for you - their systems will presumably automatically search your photos and descriptions for mentions of Frank Lloyd Wright and grand pianos, to grab a few examples.

We are continuing to request additional information, and will quickly support any new options Airbnb makes available.

Ken T
May 11, 2022 3:46 PM
OR Team Member Joined Aug, 2019 1297 posts

Airbnb has just confirmed to us that, indeed, this will be entirely automated using machine learning, so there will be no new settings, amenities, or other options to configure.

James L
May 11, 2022 5:59 PM
Joined Oct, 2021 34 posts

Thanks Ken.

I think their Machine has a lot of learning to do. I looked for my place under countryside and national parks but despite it actually being in both it doesn’t turn up in the searches.

Plenty of other places that aren’t in the countryside or a national park turned up though.

Looks a bit of a mess at the moment.


Adria H
Mar 17, 2023 11:57 PM
OR Team Member Joined Aug, 2022 61 posts

Airbnb just released the ability to see your categories in the hosting site:

To check your listing categories, follow these steps:

  • Log in to your Airbnb hosting dashboard.
  • Go to your listing in the “Listing Details” tab.
  • Scroll to the “Property and rooms” section.
  • Look for the “Categories” line item, which displays the categories your listing is listed in.
  • Click on “View” for more details about each category.

If you discover an ability to edit/effect your category, do report back.

James L
Mar 18, 2023 2:17 PM
Joined Oct, 2021 34 posts

There is no official way unfortunately. I have had some success bending the ear of one of the Airbnb community forum leaders who said she would sort the problem out for me. However she’s only been successful in one category when I should be in 3.

I’m still bugging them until it is sorted out!