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VRBO API not working?

james L
Dec 7, 2021 1:47 PM
Joined Oct, 2021 4 posts

About 6 weeks ago I connected to VRBO via API. It all looked fine.

When I click on API settings I get the connected status. However when I click on it I see there is a sync pending. Next to that it says Synced: Never.

So I'm guessing something is wrong. I've tried the quick connect integration and it falls over half way through. I've also tried the channel bridge and that just gives me the message 'An error has occurred'.

I've tried to work through it so many times now that I've got a message saying my account is locked for my safety.

Any suggestions or help would be gratefully received.

Ken T
Dec 7, 2021 4:32 PM
OR Team Member Joined Aug, 2019 669 posts

I'm seeing some Vrbo error messages I've not seen before. I'd recommend reaching out to their IPM tech support team to figure out what's going on and get your account unlocked. Then, write in to our Helpdesk so we can take a look from our end.