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Airbnb does not make guests' real emails available at all. You cannot see them in your Airbnb control panel yourself, so Channel Bridge cannot get them either.
What is available, is a proxy email a…
(Posted Apr 15, 2020 8:06 AM)
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Apr 15, 2020 8:06 AM |
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Yes! You can do that in the Rules tab of a specific Booking or Quote.
(Posted Apr 14, 2020 5:30 PM)
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Apr 14, 2020 5:30 PM |
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We have a plan to allow adding extra columns to reports. There are a number of places where that would be very useful. No specific schedule for that, alas.
(Posted Apr 14, 2020 5:20 PM)
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Apr 14, 2020 5:20 PM |
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Unfortunately, not at present. That was scheduled for this summer, until everyone's schedule got thrown all over. It's still on the development list though.
(Posted Apr 14, 2020 5:18 PM)
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Apr 14, 2020 5:18 PM |
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Yes, we actually talk about that on the Discount Codes support page:
https://www.ownerrez.com/support/articles/discount-codes
(Posted Apr 14, 2020 5:18 PM)
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Apr 14, 2020 5:18 PM |
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Unfortunately, at present we do not have the ability for your security deposit to vary for the same property at different seasons. We've occasionally had people ask for this, but it's rare.
(Posted Apr 14, 2020 5:16 PM)
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Apr 14, 2020 5:16 PM |
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Can you write in to the Helpdesk about this issue? I took a look at your account, and some of your properties are on the API, and some aren't. The API ones should still do all the taxes, as Chris s…
(Posted Apr 14, 2020 5:15 PM)
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Apr 14, 2020 5:15 PM |
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The whole message system was supposed to get a significant overhaul this summer, until everyone's schedule got all knocked out of kilter.
We do, however, have new resources working on doing training…
(Posted Apr 14, 2020 5:13 PM)
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Apr 14, 2020 5:13 PM |
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Alas - you can't. We didn't think of that before this all happened and now it's too late. :-(
You may be able to dig through your old emails and find the notifications that were sent to you when t…
(Posted Apr 9, 2020 3:55 PM)
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Apr 9, 2020 3:55 PM |
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In effect you just did - anyone who finds it while searching for the same question, will now know the answer and that it worked for you. :-)
(Posted Apr 1, 2020 3:51 PM)
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Apr 1, 2020 3:51 PM |
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Yes, exactly.
(Posted Apr 1, 2020 3:38 PM)
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Apr 1, 2020 3:38 PM |
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We've long planned to overhaul our forums, but every time we get close, something happens that forces us to concentrate on other things. :-(
(Posted Apr 1, 2020 3:38 PM)
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Apr 1, 2020 3:38 PM |
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This is a longstanding and well-known need. It had been our hope to add this capability later this year, but right now we are having to emphasize immediate functions that help our clients deal with…
(Posted Apr 1, 2020 3:37 PM)
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Apr 1, 2020 3:37 PM |
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That's a good idea, but it would be a fairly significant change. It may come along down the road a bit though.
(Posted Apr 1, 2020 3:36 PM)
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Apr 1, 2020 3:36 PM |
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There isn't. But it is possible to configure the main booking display to also show open quotes, so you can readily check and see.
https://www.ownerrez.com/support/articles/main-bookings-display
(Posted Apr 1, 2020 3:35 PM)
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Apr 1, 2020 3:35 PM |
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Yes, you have doubled up on the security deposit. What you've actually done is configure a Security Deposit Hold:
https://www.ownerrez.com/support/articles/security-deposit-holds
And also a Refund…
(Posted Apr 1, 2020 3:34 PM)
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Apr 1, 2020 3:34 PM |
General Help and Questions » Booking Rules
There isn't any way to require *no* upfront payment for a booking. However, you can alter the percentage of the payment required under the Rules of the quote, and make it very small - say, 1%. That…
(Posted Mar 25, 2020 12:38 PM)
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Mar 25, 2020 12:38 PM |
General Help and Questions » widget
That sounds like the Availability/Search Widget:
https://www.ownerrez.com/support/articles/widgets#availability-property-search
(Posted Mar 25, 2020 8:12 AM)
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Mar 25, 2020 8:12 AM |
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If you use the main Bookings display, List view, filter by Cancelled, and export to Excel, that includes a column with the date it was cancelled. Does that work for you?
(Posted Mar 25, 2020 8:12 AM)
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Mar 25, 2020 8:12 AM |
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Normally the CFAR can only be purchased via OwnerRez within 2 weeks of the booking being made. Sometimes, if the guest has the basic travel insurance already, they can call the number in their insur…
(Posted Mar 25, 2020 8:11 AM)
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Mar 25, 2020 8:11 AM |
