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Yes, we've noticed some failures this weekend from the Vrbo API's that channel bridge uses to download bookings. Vrbo API integrated accounts aren't affected -- only the channel bridge side.
See …
(Posted Jun 27, 2022 11:35 AM)
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Jun 27, 2022 11:35 AM |
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Yes, this is planned for the future.
(Posted Jun 25, 2022 10:41 PM)
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Jun 25, 2022 10:41 PM |
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Yes, if you checked those boxes, that is exactly what would happen, which is why we don't recommend doing that.
Also, those default messages will include financial data for the booking, which wil…
(Posted Jun 25, 2022 10:25 AM)
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Jun 25, 2022 10:25 AM |
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The Preview button will only show if there are bookings that can be previewed.
(Posted Jun 24, 2022 11:55 AM)
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Jun 24, 2022 11:55 AM |
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Yes, you can control the checkin/checkout days in a special season covering specific dates.
(Posted Jun 24, 2022 12:00 AM)
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Jun 24, 2022 12:00 AM |
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This generally simply means that Vrbo has not yet set up their end of the API connection, so it isn't working properly yet. When they do set up their end, these errors will go away.
(Posted Jun 23, 2022 11:53 PM)
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Jun 23, 2022 11:53 PM |
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In the settings for each Widget in OwnerRez, there's a CSS block, where you can add CSS code that will, to some extent, change the appearance of the Widget to make it match better.
(Posted Jun 23, 2022 7:58 PM)
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Jun 23, 2022 7:58 PM |
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Generally, the system knows that Vrbo platform bookings and Airbnb bookings are not paid via OwnerRez, and so does not send payment messages with links.
Vrbo API bookings are paid through OwnerRe…
(Posted Jun 23, 2022 11:21 AM)
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Jun 23, 2022 11:21 AM |
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Not sure what exactly you're looking for here?
(Posted Jun 21, 2022 6:33 PM)
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Jun 21, 2022 6:33 PM |
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Well, this is the flipside of OwnerRez trying to do everything in realtime that it can... there's not much if any time for an "undo" button to catch an error before the message is out flying across t…
(Posted Jun 21, 2022 2:37 PM)
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Jun 21, 2022 2:37 PM |
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Unfortunately, Airbnb provides no official API method to bring in guest photos. At present, Channel Bridge can do this, but this is dependent on an unofficial approach and may be restricted by Airbn…
(Posted Jun 21, 2022 12:56 PM)
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Jun 21, 2022 12:56 PM |
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I couldn't help replying, as I'm fascinated by this discussion and watching it closely. Let me note that I am speaking personally, and not expressing an official view of OwnerRez.
"If I sent you…
(Posted Jun 21, 2022 10:51 AM)
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Jun 21, 2022 10:51 AM |
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That's not something that we would control from the OwnerRez end, but, enough information is available via our API to ResortCleaning for them to be able to make this distinction. I'd recommend reach…
(Posted Jun 18, 2022 11:46 PM)
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Jun 18, 2022 11:46 PM |
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This is of course technically possible, but, I'm not sure how useful it is to have that in OwnerRez. Wouldn't it be more flexible to use a tool like Dropbox?
(Posted Jun 17, 2022 11:54 AM)
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Jun 17, 2022 11:54 AM |
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Please write in to the Helpdesk with specific examples including screenshots and URLs detailing what is wrong, so we can investigate.
(Posted Jun 16, 2022 6:07 PM)
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Jun 16, 2022 6:07 PM |
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Sounds like there may be an issue with an Xfinity router configuration. Do you have specific examples you can send in to the Helpdesk to examine?
(Posted Jun 15, 2022 1:55 PM)
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Jun 15, 2022 1:55 PM |
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Listing channels only enforce the min-nights setting on the day of arrival, not whatever might be set on any other days during the duration of the stay.
(Posted Jun 14, 2022 4:17 PM)
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Jun 14, 2022 4:17 PM |
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Yes, there are templates you can select from - it only takes 5 minutes to set up a Hosted Website. The whole purpose is to be fast and simple for folks who know nothing about creating a website. :-)…
(Posted Jun 8, 2022 5:53 PM)
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Jun 8, 2022 5:53 PM |
General Help and Questions » Set up help
Certainly!
You can find a good general-overview video of what OwnerRez can do here:
https://www.ownerrez.com/support/articles/overview-a-bird-s-eye-view https://www.ownerrez.com/support/artic…
(Posted Jun 8, 2022 5:10 PM)
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Jun 8, 2022 5:10 PM |
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The most common cause of this, is, if you have not yet imported the matching Channel Bridge data for the Bookings. If this isn't the cause, please write in to the Helpdesk with specific examples of …
(Posted Jun 8, 2022 1:54 PM)
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Jun 8, 2022 1:54 PM |
