Experience the difference of "Elite".

Send Without Quote for Preempted

Status: Requested 1 Vote
Chip B
Jun 21, 2022 3:51 PM
Joined Jun, 2022 4 posts

Can we have a Send Without Quote (or at least the Send) link back for Preempted quotes? Or a trigger for a Quote message template to let guests know when their quote has been preempted by a booking from another guest? Thanks! (I can't figure out how to email a guest whose quote has been preempted, even manually!)

Ken T
Jun 21, 2022 6:33 PM
OR Team Member Joined Aug, 2019 787 posts

Not sure what exactly you're looking for here?

Chip B
Jun 21, 2022 6:50 PM
Joined Jun, 2022 4 posts

So when a quote is preempted by someone else booking, the Send link is gone. So there's no way to send a message to the person who waited too long to book to let them know their quote is no longer valid. They just get the preempted screen if they try to access it again. I guess I was looking for a proactive way to send a message to a guest from the quote (or a quote-based trigger would be even better) when their quote has been preempted. Thanks!

Chip B
Jun 21, 2022 6:55 PM
Joined Jun, 2022 4 posts

Preempted Quote (no Send link up top):

Open Quote (Send link up top):