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Blocked Time (Owner Hold) and Cleaning Date/Appointment to ResortCleaning

Status: Declined 1 Vote
Chip B
Jun 18, 2022 3:12 PM
Joined Jun, 2022 4 posts

I'd like to request that if an owner blocks time, but leaves the Cleaning Date empty, that no appointment is pushed over to ResortCleaning.com for a cleaning. I'm experiencing an appointment being made on any booking using the last day of the booking, regardless of what type of booking it is ... even if it's still really a Quote but with dates held on the calendar for it. I've changed the Cleaning Date just to see what happens, but nothing is adjusted in ResortCleaning.com from updating the date.

Perhaps to simplify the feature request:

  • Do not generate a ResortCleaning.com appointment if the Booking is a Quote Hold.
  • For a Booking that is a Block, only generate a cleaning appointment if there is a date in the Cleaning Date field.

If I'm missing something, let me know!

Ken T
Jun 18, 2022 11:46 PM
OR Team Member Joined Aug, 2019 787 posts

That's not something that we would control from the OwnerRez end, but, enough information is available via our API to ResortCleaning for them to be able to make this distinction.  I'd recommend reaching out to them.