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Yep! We've got a lot of stuff on the drawing board for triggers. There's so much promise there by adding some additional logic that can let you automate a lot of that manual scheduling.
We'll keep e…
(Posted Feb 19, 2017 5:11 PM)
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Feb 19, 2017 5:11 PM |
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VRBO is migrating to the same model as AirBnb, what we call a "walled garden". Basically they're forcing communication and payment through them by not giving you the guest email address on inquiries.…
(Posted Feb 19, 2017 5:09 PM)
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Feb 19, 2017 5:09 PM |
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Wanted to let everyone know that the rates widget has been released: https://www.ownerrez.com/blog/rates-tables-everywhere
(Posted Feb 18, 2017 12:38 PM)
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Feb 18, 2017 12:38 PM |
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Just wanted to let you know that you can now see the rates for a property in the property info page (by clicking the property in the Properties section).
We've also added more rate tables in other s…
(Posted Feb 18, 2017 12:37 PM)
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Feb 18, 2017 12:37 PM |
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Folks have been asking for a rates widget for a long, long time. Now it is finally here. Go into Settings Widgets (under the Integrations section). Click "Create Widget" and pick "Rates (Single Pr…
(Posted Feb 18, 2017 12:35 PM)
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Feb 18, 2017 12:35 PM |
General Help and Questions » hosted site
Hosted would be $15.99/mo for 3 properties.
No blog you missed -- we've got the feature out, but we're still working on the docs. I'll help you get it set up.
First step is to fill the Location, De…
(Posted Feb 12, 2017 11:12 AM)
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Feb 12, 2017 11:12 AM |
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Yep, this was a report bug. It wasn't filtering out statements that were deleted -- looks like you'd done some test ones at some point and deleted them.
This is now fixed.
(Posted Feb 9, 2017 5:35 PM)
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Feb 9, 2017 5:35 PM |
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A nightly rate for each day box can be good, depending on the complexity of your rates. Problem is, a lot of folks have things like cleaning fees, per person fees, minimum stays etc. that aren't real…
(Posted Jan 24, 2017 10:01 PM)
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Jan 24, 2017 10:01 PM |
General Help and Questions » Receipts
Good question! The easiest way to do this is to create an email template in Settings > Email Templates using the merge fields that contain the charges and billing activity. You can then go to the boo…
(Posted Jan 24, 2017 9:57 PM)
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Jan 24, 2017 9:57 PM |
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Ahh. Is it possible to make a hidden page on one of your current sites? That's what I've done in the past for my cabins, for something like that where I want a special landing page for a email newsle…
(Posted Jan 24, 2017 9:50 PM)
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Jan 24, 2017 9:50 PM |
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What are you looking to do with the new widget style? Is this purely to avoid having a separate site, or is there a different flow you're looking for?
We do have a "hosted sites" feature that we're …
(Posted Jan 24, 2017 6:40 PM)
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Jan 24, 2017 6:40 PM |
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To set up communication between FlipKey and AirBnb, or more precisely calendar sharing, the best way is to set up calendar imports for both (https://www.ownerrez.com/support/articles/calendar-import)…
(Posted Jan 13, 2017 2:47 PM)
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Jan 13, 2017 2:47 PM |
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There should be a cc option in there, if you're looking in the Contact settings section. If you look at our support article for inquiry import, it walks you through: https://www.ownerrez.com/support/…
(Posted Jan 13, 2017 1:46 PM)
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Jan 13, 2017 1:46 PM |
General Help and Questions » Tracking
Yes. Go into Settings > Listing Sites and look for the Custom Listing Sites grid. Add items there and they'll show up everywhere.
(Posted Jan 10, 2017 11:40 PM)
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Jan 10, 2017 11:40 PM |
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We have GA integration which you can configure by adding your GA ID in the Google Analytics Tracking section of your profile (under Advanced Tools).
That will trigger pageviews and events on widgets…
(Posted Dec 27, 2016 11:55 AM)
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Dec 27, 2016 11:55 AM |
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Yep, we just noticed a glitch between the auto responder and the new theming.
That should now be fixed.
Can you run through a test inquiry to yourself through VHR and let me know if it's working on…
(Posted Dec 24, 2016 11:39 PM)
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Dec 24, 2016 11:39 PM |
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We added a merge field for property image a few months back. Since then, we've been getting more and more requests to customize email templates, renter agreements, and the checkout process by addin…
(Posted Dec 24, 2016 12:15 PM)
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Dec 24, 2016 12:15 PM |
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We had an error earlier tonight based on an update pushed out. That should now be fixed.
Have the guest try again and let me know if it works this time.
(Posted Dec 22, 2016 10:55 PM)
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Dec 22, 2016 10:55 PM |
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We continue to be amazed at the volume and quality of new listing sites that have been popping up recently. I've found that regional sites can be just as important as the big national sites. A regi…
(Posted Dec 22, 2016 9:47 AM)
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Dec 22, 2016 9:47 AM |
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You can do that through the calendar import, available in each property. It's not quite "instant", fyi, but we regularly update throughout the day. You can also use the Update Now button to update im…
(Posted Dec 9, 2016 1:39 PM)
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Dec 9, 2016 1:39 PM |
