Experience the difference of "Elite".


Glenn Moore
Jan 24, 2017 4:23 PM
Joined Nov, 2012 78 posts

Hi, I have a renter who would like a receipt as he stayed at my place for business travel and needs an official receipt to claim his expenses. I cannot seem to find a suitable 'report' or screen that would provide that. Does one exist?

Chris Hynes
Jan 24, 2017 9:57 PM
OR Team Member Joined Oct, 2012 1396 posts

Good question! The easiest way to do this is to create an email template in Settings > Email Templates using the merge fields that contain the charges and billing activity. You can then go to the booking, use "Email this Guest" and Switch to Template to send that email template.

I just put together a sample email template for you here: https://www.ownerreservations.com/support/articles/template-receipt-billing-summary -- you can copy and paste that into the Custom Booking Template you create for this in your account. To paste, you'll need to hit Ctrl+V on your keyboard as browsers don't allow us to provide a paste button for security reasons.