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Auto responder did not respond

Dec 24, 2016 11:26 PM
Joined Jun, 2016 1099 posts

Wonder if it is related to the latest upgrade.
Got an inquiry via Vacation home rentals. I have auto responder set up for that which was working couple of days before. The inquiry was quotable. It showed "quoted" but there was no email created. I had the settings to quote available dates even if commented. Inquiry number ORI800286996
the auto-response was not created or sent, had to do manually, so what you will see there now is the email quote I sent.
When checked auto responder settings, they seem normal.
and even after I sent a quote email, the inquiry status is still showing "unanswered".

Chris Hynes
Dec 24, 2016 11:39 PM
OR Team Member Joined Oct, 2012 1396 posts

Yep, we just noticed a glitch between the auto responder and the new theming.

That should now be fixed.

Can you run through a test inquiry to yourself through VHR and let me know if it's working on your end?