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Auto responder did not respond

Replies: 2 - Pages: 1 - Last Reply: Dec 24, 2016 11:39 PM by: Chris Hynes
Registered: 6/6/16
Auto responder did not respond

Wonder if it is related to the latest upgrade.
Got an inquiry via Vacation home rentals. I have auto responder set up for that which was working couple of days before. The inquiry was quotable. It showed "quoted" but there was no email created. I had the settings to quote available dates even if commented. Inquiry number ORI800286996
the auto-response was not created or sent, had to do manually, so what you will see there now is the email quote I sent.
When checked auto responder settings, they seem normal.
and even after I sent a quote email, the inquiry status is still showing "unanswered".

Chris Hynes
Registered: 10/19/12
Re: Auto responder did not respond

Yep, we just noticed a glitch between the auto responder and the new theming.

That should now be fixed.

Can you run through a test inquiry to yourself through VHR and let me know if it's working on your end?

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