What is this report actually pulling from? We have not had any payouts yet, just bookings. Some of the owners for the year show 0 and others show all bookings, and others show some of their bookings.
The owner statement however appears correct.
To be clear, you're referring to the "PM Owner Remittance Summary" report?
I took a look at your account and you're right. There is owner remittance showing in months for which no statements have actually happened.
I've put in a priority ticket on this. I think we've got a bug in there somewhere.
These reports are really new by the way. We just released the Owner and Manager Remittance ones a week or two ago.
Thanks for letting us know,
And to be clear, this is just showing on the report Actual bookings and statements all look good. This is just a report bug, I think.
Yep, this was a report bug. It wasn't filtering out statements that were deleted -- looks like you'd done some test ones at some point and deleted them.
This is now fixed.
Yes we did run some statements and delete to figure out how things work. Statements and bookings looked fine to begin with.