Topic | Posted |
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General Help and Questions » Is there a flag for Unique propertiesFor Airbnb, yes - they are options under Type in Properties > Amenities. (Posted Jun 21, 2021 11:43 AM) |
Jun 21, 2021 11:43 AM |
Feature Requests » Blog Widget for WebsiteNo ETA currently, but it's on the list for sure. (Posted Jun 18, 2021 10:27 AM) |
Jun 18, 2021 10:27 AM |
General Help and Questions » Credit Card Hold timesOwnerRez supports quite a few different payment processors. They all have their own underwriting standards, so if you are not satisfied with the terms you are receiving from one, you are free to see… (Posted Jun 17, 2021 9:31 PM) |
Jun 17, 2021 9:31 PM |
General Help and Questions » How to do a VRBO discountThat seems wrong - can you write in to the Helpdesk with a specific example we can investigate? (Posted Jun 16, 2021 7:28 PM) |
Jun 16, 2021 7:28 PM |
General Help and Questions » How to do a VRBO discountUnfortunately, no, this is a known clunky bit and limitation of the Vrbo API: https://www.ownerrez.com/support/articles/channel-management-api-integrations-vrbo We're actively pursuing a better… (Posted Jun 16, 2021 6:55 PM) |
Jun 16, 2021 6:55 PM |
General Help and Questions » non-Triggered but pre-scheduled message?And, you'll probably want to set up Manual door locks. https://www.ownerrez.com/support/articles/integration-manual-door-locks (Posted Jun 15, 2021 10:00 AM) |
Jun 15, 2021 10:00 AM |
Feature Requests » Reserve with GoogleIs that the same as this? https://www.ownerrez.com/forums/requests/google-free-listing-api-connection (Posted Jun 14, 2021 6:49 PM) |
Jun 14, 2021 6:49 PM |
General Help and Questions » New Co-host listing - half integrationsPlease submit this question to the Helpdesk, and we'll look into your specific account to see what's going on. (Posted Jun 14, 2021 6:01 PM) |
Jun 14, 2021 6:01 PM |
General Help and Questions » Airbnb Cohost Import - anything different?For just the property import, though, it doesn't matter - OwnerRez is reading data on the public internet that anyone can see. (Posted Jun 11, 2021 8:57 PM) |
Jun 11, 2021 8:57 PM |
General Help and Questions » Airbnb Cohost Import - anything different?Probably - the Airbnb API cannot connect to properties you are co-hosting through your own account. You have to set up a separate API connection using the host's account: https://www.ownerrez.com… (Posted Jun 11, 2021 8:57 PM) |
Jun 11, 2021 8:57 PM |
General Help and Questions » Payment (credit card) processorsThis is an excellent question, and one for which the answer is not fully known and ever-changing. 1. If Stripe works in your country, then that will almost certainly work with OwnerRez for you. W… (Posted Jun 10, 2021 9:26 PM) |
Jun 10, 2021 9:26 PM |
General Help and Questions » Potential issue with AirBnB channel bridgeChannel Bridge doesn't support TripAdvisor the same way - it can only bring in reviews. So this will not affect it. (Posted Jun 10, 2021 10:46 AM) |
Jun 10, 2021 10:46 AM |
Feature Requests » Website CategoriesYes, this has actually been released for awhile now: https://www.ownerrez.com/support/articles/tags#website-search (Posted Jun 9, 2021 1:39 PM) |
Jun 9, 2021 1:39 PM |
General Help and Questions » Correction to Airbnb ical import & exportAre you saying that the instructions and screenshots on this page need to be updated? https://www.ownerrez.com/support/articles/channel-management-calendar-import-export-airbnb (Posted Jun 7, 2021 11:14 AM) |
Jun 7, 2021 11:14 AM |
Feature Requests » Email replies from guestsAt present, OwnerRez doesn't have a fully integrated inbox like you're describing - return emails go directly to your own email inbox and client program. This is something planned for the future. … (Posted Jun 7, 2021 10:32 AM) |
Jun 7, 2021 10:32 AM |
Feature Requests » Template Fields for Agreement, info guest needs to ADDAt present, the free-form text field is the recommended way. (Posted Jun 7, 2021 9:15 AM) |
Jun 7, 2021 9:15 AM |
Feature Requests » Google Free - Listing API ConnectionWhile there is a great deal of noise about Google entering the market for bookings - understandable, since they're huge - we see no evidence that very many actual guests are using them to make reserv… (Posted Jun 5, 2021 3:05 PM) |
Jun 5, 2021 3:05 PM |
General Help and Questions » Adding a new AirBNB listing that already has bookingsYou can add a second Airbnb API connection, to the other owner's Airbnb account: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#multip… (Posted May 26, 2021 8:25 AM) |
May 26, 2021 8:25 AM |
General Help and Questions » Sending OR reviews to VrboYes, when this feature is fully released, Airbnb reviews won't be included. (Posted May 25, 2021 11:28 PM) |
May 25, 2021 11:28 PM |
Feature Requests » Preview of new charges before recalculating themLooks like we missed pointing out that this feature has been released: https://www.ownerrez.com/blog/wordpress-plugin-beta-preview-charges-rentonly-discount-nontaxed-rent-holiday-criteria-igloo-lock… (Posted May 24, 2021 4:04 PM) |
May 24, 2021 4:04 PM |