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Potential issue with AirBnB channel bridge

Replies: 7 - Pages: 1 - Last Reply: Jun 14, 2021 5:51 PM by: Chris L
KEH
Registered: 2/25/21
Potential issue with AirBnB channel bridge

Noticed what I think is a slight hole when channel bridging Airbnb.

We’ve been importing bookings from Airbnb via channel bridge with no issue, however recently noticed that on one booking where the guests numbers changed on Airbnb, channel bridge did not pick up on this change.

Essentially it was a booking originally for 7 guests, which some weeks later they asked us to change it to 6.. all changed on Airbnb and expected it to be updated on the next channel bridge, but no, the guest number on OR stayed at 7.

In the end we deleted the booking in ownerrez, then channel bridged again and it brought the booking back in, but this time with the correct number of guests i.e. 6

Any help guys?

Chris Hynes
Registered: 10/19/12
Re: Potential issue with AirBnB channel bridge

I'd recommend using the Airbnb API connection -- that will automatically update the guest counts on the booking when they change in Airbnb.

KEH
Registered: 2/25/21
Re: Potential issue with AirBnB channel bridge

The plan is to go api with Airbnb, however we can’t go api with trip advisor as we don’t meet their criteria, so now wondering if the same issue may occur when channel bridging tripadvisor?

Ken T
Registered: 8/7/19
Re: Potential issue with AirBnB channel bridge

Channel Bridge doesn't support TripAdvisor the same way - it can only bring in reviews. So this will not affect it.

BlueMtnCabins
Registered: 6/6/16
Re: Potential issue with AirBnB channel bridge

Rob D said:

The plan is to go api with Airbnb, however we can’t go api with trip advisor as we don’t meet their criteria, so now wondering if the same issue may occur when channel bridging tripadvisor?

Api connection to Airbnb is not dependent on Tripadvisor

KEH
Registered: 2/25/21
Re: Potential issue with AirBnB channel bridge

BlueMtnCabins said:


Api connection to Airbnb is not dependent on Tripadvisor

I didn't say it was.

Chris L
Registered: 5/17/17
Re: Potential issue with AirBnB channel bridge

LOL...then why did you bring TripAdvisor up in the first place? :D

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