Experience the difference of "Elite".

KEH

Joined February 2021
37 posts
Topic

General Help and Questions » Inquiry: how to setup a trigger for me to notify inquiry person if dates become available due to cancellation?

Thankyou!! Good tip! I'Il do this :-)

(Posted Aug 18, 2021 2:58 PM)

Feature Requests » Quote and block dates

Can see how this would be useful for those with instant book on. Especially if someone is requesting to book a long stay but needs to ask some questions before committing, then bang some one books a…

(Posted Aug 12, 2021 12:28 PM)

General Help and Questions » Inquiry: how to setup a trigger for me to notify inquiry person if dates become available due to cancellation?

Hi I'm new to OR and I recently had an enquiry come through for a weekend in Oct as all the weekends were fully booked in Nov however the possible guest really would like a weekend in Nov so has a…

(Posted Jul 28, 2021 1:55 PM)

General Help and Questions » 'Custom fields' in Templates not showing up in correct font/size and on different line - help please?

Hi I'm new here and trying to get everything set up in Templates/triggers/custom fields etc... I wonder if anyone can help me please - I'm having an issue where the text I enter in the custom f…

(Posted Jul 27, 2021 1:01 PM)

General Help and Questions » Is there a report that captures Custom Fields?

I was just wondering whether there was a report that could pull out the custom fields 'separately' - ie. in a better format than all custom fields lumped together in one cell in the report. Specific…

(Posted Jul 16, 2021 11:09 AM)

General Help and Questions » Is there a report that captures Custom Fields?

Is there any update on this? It would be very useful.

(Posted Jul 16, 2021 4:36 AM)

General Help and Questions » Housekeeping Scheduling

Hi Are there plans to expand on this at all - so that (am) or (pm) could be included? it would be very useful in reports and also possibly Notes for cleaner? thanks

(Posted Jul 16, 2021 4:24 AM)

General Help and Questions » Missing Conversations - Odd Financials

Got some weird things happening with airbnb conversations. We have some airbnb bookings where when you click on the conversations tab it shows nothing. However ownerrez has got those messages in t…

(Posted Jun 22, 2021 9:21 PM)

General Help and Questions » Airbnb, API, Request to Book

Now reading between the lines, you say "In Limited mode, the API doesn't have permission to set the booking mode (or any other booking rules...)..." When you say 'booking rules'... are you saying …

(Posted Jun 11, 2021 7:16 PM)

General Help and Questions » Airbnb, API, Request to Book

[quote=Chris Hynes] However, your account is in Limited sync mode. In Limited mode, the API doesn't have permission to set the booking mode (or any other booking rules, listing data, photos etc.).…

(Posted Jun 11, 2021 6:36 PM)

General Help and Questions » Airbnb, API, Request to Book

Yeah thanks for nothing!!!!! To be honest, feeling really let down. Tried to go API with airbnb 4 months ago. As soon as we did we realised that you had to be 'Instant Book' and had to quickly …

(Posted Jun 11, 2021 6:06 PM)

General Help and Questions » Payment (credit card) processors

OR has a couple of dozen payment processors it easily connects to (or so it would suggest from the payment tab menu). However most of these are US based... which is to be expected given OR's US based…

(Posted Jun 10, 2021 5:26 PM)

General Help and Questions » Potential issue with AirBnB channel bridge

[quote=BlueMtnCabins] Api connection to Airbnb is not dependent on Tripadvisor [/quote] I didn't say it was.

(Posted Jun 10, 2021 5:06 PM)

General Help and Questions » Potential issue with AirBnB channel bridge

The plan is to go api with Airbnb, however we can’t go api with trip advisor as we don’t meet their criteria, so now wondering if the same issue may occur when channel bridging tripadvisor?

(Posted Jun 10, 2021 9:01 AM)

General Help and Questions » Potential issue with AirBnB channel bridge

Noticed what I think is a slight hole when channel bridging Airbnb. We’ve been importing bookings from Airbnb via channel bridge with no issue, however recently noticed that on one booking where t…

(Posted Jun 10, 2021 7:29 AM)

General Help and Questions » Email replies from guests

Ahhhh that is a shame and I might have overstated OwnerRez's capabilities to the guys that will be dealing with bookings. As under the booking-messages tab I had seen "Search for all emails sent or r…

(Posted Jun 7, 2021 11:30 AM)

General Help and Questions » Email replies from guests

How do I get reply emails from guests to show up in ownerrez? For example, we have our own website, the guest fills out a booking inquiry, we then reply to that inquiry in ownerrez with a quote, c…

(Posted Jun 7, 2021 5:23 AM)

General Help and Questions » Channel Bridge - AirBnB Financial Error

Great. It appears all figures are in GBP now. You sorted that much quicker than I thought it could be. Many thanks

(Posted Apr 27, 2021 1:51 PM)

General Help and Questions » Channel Bridge - AirBnB Financial Error

There seems to be a slight issue with how channel bridge pulls financial data and how it deals with different currency. We are UK users and so most of our AirBnB bookings comes via airbnb.co.uk, rat…

(Posted Apr 26, 2021 5:49 PM)

General Help and Questions » Verify Email / Domain

Great. Thanks guys, all set up now. ;)

(Posted Apr 23, 2021 2:01 AM)