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Sending OR reviews to Vrbo

Chuck K
May 25, 2021 6:39 PM
Joined Oct, 2019 79 posts

I happily stumbled across this setting today. Sometimes going through OR settings is like a Costco Treasure Hunt.
The disclaimer shown when you turn it on is interesting. But my question is this:

We have Airbnb reviews in our OR reviews. Are those "skipped" when being synced to Vrbo to comply with the Vrbo policies?

Ken T
May 25, 2021 11:28 PM
OR Team Member Joined Aug, 2019 1325 posts

Yes, when this feature is fully released, Airbnb reviews won't be included.

Charla G
Jun 19, 2021 10:53 AM
Joined Mar, 2018 5 posts

Has this feature been released yet?

Joel P
Jun 19, 2021 11:52 AM
OR Team Member Joined Oct, 2009 111 posts

Yep! Certified by Vrbo and live!

Misty T
Feb 25, 2022 7:55 PM
Joined Jan, 2018 9 posts

Does this go back and push all reviews?  Or only do it going forward once you enable it?  I’ve set this to be enabled two days ago but it hasn’t pushed over the past reviews yet.  

Ken T
Feb 26, 2022 12:28 AM
OR Team Member Joined Aug, 2019 1325 posts

It should do all the past eligible reviews, which may not be all of them.  If you think it is working incorrectly, please write in to the Helpdesk with a list of the reviews that should be going up to Vrbo and aren't.