Experience the difference of "Elite".

Chuck K

Joined October 2019
54 posts

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

We are diverting from the original request. But... I like to have our money in hand when the booking takes place. I can do that with API integration. Otherwise I have to wait until Vrbo pays out,…

(Posted yesterday)

Feature Requests » Add Booking Contact Name to Payment emails

Possible to add another system alert message that would simply have the Guest name and Billing info entered - BEFORE a charge is run?   Chuck

(Posted Aug 12, 2022 3:09 PM)

Feature Requests » Custom fields that can be used in Criteria

Would love to use custom fields in trigger criteria. Realizing this is a bigger issue than it seems, even something possibly simpler like:   5 OR provided unassigned boolean fields. We us…

(Posted Aug 3, 2022 2:41 PM)

Feature Requests » API Integration - Minut Monitoring

According to Minut, they have an integration now.    https://support.minut.com/en/articles/6338181-connect-with-ownerrez https://support.minut.com/en/articles/6338181-connect-with-ownerrez

(Posted Aug 1, 2022 7:39 PM)

General Help and Questions » Theming

Understood. In our case, we are going through rebranding. Incrementally. But when done, I guess I will have to duplicate the Theme as the account theme. Not really a big deal overall. But I suspect t…

(Posted Jul 27, 2022 1:08 PM)

General Help and Questions » Theming

Is there an easy way to "swap" a theme into or out of being the Account Theme? Example: we are rebranding property by property and nearly done. I need to update the account theme to the new name …

(Posted Jul 26, 2022 2:13 PM)

Feature Requests » Unique titles for each OTA

The 50-char limit makes this even more important.   And I have to respectfully disagree on the valuenof a shorter heading. Guest scan search results and title is the 2nd best way to grab them…

(Posted Jul 12, 2022 9:32 AM)

Feature Requests » Automatic tags

Over this busy season, and thinking about workflow, it would be very handy to be able to auto-assign tags to various items. For example: Bookings to PropertyA would get tags of "Need Drivers Lice…

(Posted Jul 9, 2022 8:00 PM)

Feature Requests » Add MESSAGE (or EMAIL) to Inquiry screen

We use the automated inquiry and quote response. But we sometimes get inquiries with questions through our website. To respond on the Inquiry screen is a bit convoluted, having to select ANSEWR tab a…

(Posted Jul 8, 2022 1:14 PM)

Feature Requests » Mobile Messaging

If there is not an actual mobile app on the roadmap (and PLEASE let there be - PWA just does not do it - navigation is terrible). Can you at least consider an app that just does messaging and can per…

(Posted Jul 8, 2022 12:55 PM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

I think there is a work-around, but it requires 7 triggers. I haven't implemented this but it should work. Maybe an OR member can confirm the logic works in Triggers?     For a Sunday rem…

(Posted Jun 25, 2022 3:32 PM)

Feature Requests » Unique titles for each OTA

Given that Vrbo has an 8 char limit and AirBNB shows as 255 in the Field list, how can we take advantage of those? Cannot put more than 80 in the Property Description Headline as OR generates an erro…

(Posted Apr 21, 2022 3:32 PM)

Feature Requests » Unique titles for each OTA

A current example is that we are discounting our Vrbo listings to try to build more business from them. We have all the discounts and such setup and it is working fine. I would REALLY like to add it …

(Posted Apr 11, 2022 3:29 PM)

Feature Requests » Unique titles for each OTA

Just found that you and I went back-n-forth on this a year ago. I had forgotten I had previously suggested it. Still no solution? https://www.ownerreservations.com/forums/requests/different-title…

(Posted Apr 11, 2022 3:25 PM)

Feature Requests » Actual mobile apps

Actual mobile apps Are really needed. As a retired technical professional I can respect the attempt to use a PWA, but with the new security measures that Apple and android are taking as well as the d…

(Posted Apr 11, 2022 7:50 AM)

Feature Requests » Unique titles for each OTA

Given that each OTA has its own specifications for titles, as well as different audiences, it would be great to add the ability for us to use a different title free service.   For Instants, I…

(Posted Apr 11, 2022 7:47 AM)

General Help and Questions » Airbnb - Seperate Secutiry desposits (holds on CC)

It is confusing on AirBNB     https://uc.orez.io/w/files/4944d8d4fc5643b9841a7f9545575fd6

(Posted Mar 9, 2022 3:35 PM)

General Help and Questions » Assigning photos to rooms & accessibility features

It doesn't seem that we can assign a single photo to more than one room or accessibility feature. Can this be changed? Example: we have an "open" living room. It is step-free. Our posted photo alr…

(Posted Nov 25, 2021 1:29 PM)

Feature Requests » Better mobile experience

It is understandable why OR is using a PWA approach to mobile. But it does not create a good experience for we owners. Way too many times it is necessary to reselect an item at the highest menu level…

(Posted Oct 28, 2021 12:46 PM)

Feature Requests » Using Review as Trigger for templates

Would be nice to have the option of triggering a template based on whether guest has left a review. We can not only us it for reminders (no review left) or for thank you messages. It would be GRE…

(Posted Oct 28, 2021 12:39 PM)