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How to do a VRBO discount

Replies: 4 - Pages: 1 - Last Reply: Jun 16, 2021 7:28 PM by: Ken T
Doug D
Registered: 1/3/20
How to do a VRBO discount

I'm finding the whole VRBO API a bit awkward. I'm wondering what the best way is to send a "special offer", much like AirBnb, when someone has sent just an inquiry via VRBO. Right now, I am having them send in an actual request to book, then I can send them back an updated quote. I think that's a little weird for the guest, because it looks to them as if they are booking at the higher price than negotiated. Is there an easier way?

Ken T
Registered: 8/7/19
Re: How to do a VRBO discount

Unfortunately, no, this is a known clunky bit and limitation of the Vrbo API:

https://www.ownerreservations.com/support/articles/channel-management-api-integrations-vrbo

We're actively pursuing a better solution with Vrbo, but it's complicated and may be awhile.

Doug D
Registered: 1/3/20
Re: How to do a VRBO discount

Also, with the VRBO API, since the booking always shows pending, even on the guest side, after it's been booked, I'm assuming they can never leave a review?

Ken T
Registered: 8/7/19
Re: How to do a VRBO discount

That seems wrong - can you write in to the Helpdesk with a specific example we can investigate?

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