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Yes, you can set a gap restriction to disallow bookings that leave a gap of less than 6 nights:
https://www.ownerrez.com/support/articles/property-availability-rules#changeover https://www.ownerr…
(Posted Apr 22, 2022 11:13 PM)
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Apr 22, 2022 11:13 PM |
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Yes, you can already do this:
https://www.ownerrez.com/support/articles/holidays https://www.ownerrez.com/support/articles/holidays
https://app.ownerrez.com/holidays https://app.ownerrez.com/…
(Posted Apr 21, 2022 4:09 PM)
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Apr 21, 2022 4:09 PM |
General Help and Questions » Cleaners
If you are using Portal Access, you can give certain cleaners only visibility to certain properties.
And, you can set up templates that are only sent to the particular cleaner assigned to each pr…
(Posted Apr 20, 2022 6:12 PM)
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Apr 20, 2022 6:12 PM |
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In what way is this not working? The recurring seasons don't sort that way, of course, because they don't have a proper beginning or end. But if you disregard those, the rest do appear to be in des…
(Posted Apr 18, 2022 8:52 PM)
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Apr 18, 2022 8:52 PM |
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At the moment, there are a number of nonobvious limitations in the GVR system. In particular, their onboarding process is largely manual, requiring a good bit of manual effort by Google, the client …
(Posted Apr 18, 2022 4:19 PM)
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Apr 18, 2022 4:19 PM |
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We have a few thoughts here:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#move-the-pin
(Posted Apr 18, 2022 2:13 PM)
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Apr 18, 2022 2:13 PM |
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We're investigating that - have a few theories, but don't want to guess publicly.
(Posted Apr 18, 2022 12:17 PM)
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Apr 18, 2022 12:17 PM |
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Unfortunately no, because we have to integrate with Vrbo and they don't support that at present. We've asked, and likely they will eventually.
(Posted Apr 14, 2022 10:10 AM)
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Apr 14, 2022 10:10 AM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/whatsapp)]
(Posted Apr 12, 2022 11:41 PM)
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Apr 12, 2022 11:41 PM |
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Well, there are plans to add inquiry triggers. Not sure how useful a trigger for "email sent" would be.
(Posted Apr 11, 2022 7:30 PM)
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Apr 11, 2022 7:30 PM |
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In the case of Airbnb, you already can, because, as you note, it has very different requirements.
https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-diff…
(Posted Apr 11, 2022 2:22 PM)
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Apr 11, 2022 2:22 PM |
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Sure, you can Create a Custom page in your Hosted Website, and put anything you like on it.
(Posted Apr 11, 2022 12:36 PM)
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Apr 11, 2022 12:36 PM |
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Unfortunately, there is no way to be absolutely sure the emails sent to your guests won't end up in their spam folders instead. The nature of the Internet email system originated half a century ago,…
(Posted Apr 6, 2022 11:27 PM)
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Apr 6, 2022 11:27 PM |
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Well, that's Airbnb. Vrbo is more finicky.
https://www.ownerrez.com/support/articles/channel-management-api-integrations-vrbo-common-issues-questions#disable
(Posted Apr 6, 2022 10:46 PM)
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Apr 6, 2022 10:46 PM |
General Help and Questions » Pricing Help
You'd probably be best served by writing in to the Helpdesk with screenshots and specific examples of exactly what is wrong. You could also take a look at Tools > Rate Calendar to see if that is sho…
(Posted Apr 6, 2022 1:55 PM)
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Apr 6, 2022 1:55 PM |
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The trouble is that not all names work that way. What about deWitt? Or O'Hara?
(Posted Apr 5, 2022 10:48 AM)
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Apr 5, 2022 10:48 AM |
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As currently configured in your account, one of those is in use by a system message. It's used when you manually send the agreement request to a guest, using the Request dropdown button on the Legal…
(Posted Apr 4, 2022 11:28 AM)
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Apr 4, 2022 11:28 AM |
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Unfortunately, you cannot - custom fields don't work in the website fields, as you discovered.
You'll need to embed all the videos on a special custom page:
https://www.ownerrez.com/support/a…
(Posted Mar 31, 2022 9:27 PM)
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Mar 31, 2022 9:27 PM |
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@UstlcRentals - please write in to the Helpdesk with more information, so we can investigate this for you.
(Posted Mar 31, 2022 6:31 PM)
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Mar 31, 2022 6:31 PM |
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I should point out that we do have an open API:
https://www.ownerrez.com/support/articles/api-overview https://www.ownerrez.com/support/articles/api-overview
So Airdna is welcome to integrate…
(Posted Mar 30, 2022 9:03 PM)
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Mar 30, 2022 9:03 PM |
