I'm trying to understand the difference between these two templates and when to use one over the other.
Also trying to understand, if a template was sent, where can we clarify that one had been sent? Is there a "sent" folder?
Request Renter Agreement for Channel Bookings
Send Renter Agreement Form to Guest
As currently configured in your account, one of those is in use by a system message. It's used when you manually send the agreement request to a guest, using the Request dropdown button on the Legal tab of their Booking.
The other is sent out automatically via trigger.
Got it. Thank you Ken!