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Automatic capitalisation of guest names

Status: Requested 9 Votes
Ben
Apr 5, 2022 4:48 AM
Joined Jan, 2020 22 posts

Often we have guests write their names without proper capitalisation, and then the automated emails look unprofessional until we manually correct:

Example; Hello john doe 

Or: Dear JOHN DOE

So could the system not automatically fix each word so only the first letter of each is capitalised? 

Would be a time saver!

Ken T
Apr 5, 2022 10:48 AM
OR Team Member Joined Aug, 2019 743 posts

The trouble is that not all names work that way.  What about deWitt?  Or O'Hara?

Ben
Apr 5, 2022 10:53 AM
Joined Jan, 2020 22 posts

Hehe, well you could have a list exceptions ;)

Chris L
Apr 7, 2022 2:13 PM
Joined May, 2017 155 posts

It's not hard to code some rules around this to handle this.

-If guest enters all lowercase, convert to title case

-If guest enters all uppercase, convert to title case

-If guest enters a mix, make no changes

Ben
3 days ago
Joined Jan, 2020 22 posts

Agreed, and it could be something you enable on your account, therefore accepting that there may be some inconsistencies.

Alece
yesterday
Joined Jan, 2020 55 posts

Chris L -- This would be AMAZING!