Experience the difference of "Elite".

Devin B.

OwnerRez Team Member
Joined February 2013
26 posts
Topic

Blog Comments » Pending Bookings for Credit Cards, and a new 3-Calendar Widget

Sometimes, you need to verify that a booking is okay - perhaps you manage properties on behalf of other owners - before you make it permanent in the system, but you still want to take the booking, …

(Posted Sep 29, 2015 1:11 PM)

Blog Comments » Who is really staying at your vacation rental?

SF Couple Leaves For Burning Man And Their Hired Housesitter Airbnb's Their Apartment http://sfist.com/2015/09/17/sf_couple_leaves_for_burning_man_an.php Yikes! Do you know what or who is actua…

(Posted Sep 25, 2015 11:28 AM)

Blog Comments » Custom holidays have arrived!

You can now select and customize holiday settings in OwnerRez! Go to Settings Holidays to get started.Holiday Lists for non-US CountriesMany users do not live in or manage vacation rentals in the …

(Posted Sep 20, 2015 11:27 PM)

Introduce Yourself! » Is there videos on how to use this site?

Hi Gerry, Great question! We are currently working on Demo videos and hope to have them posted in the near future. As for now you are more than welcome to email me your contact info, so I can give y…

(Posted Nov 10, 2013 8:14 PM)

Blog Comments » David and Tricia Bregman - August's Vacation Rental of the Month

We would like to introduce David and Tricia Bregman as OwnerRez's VROTM! The Bregman's live in Orange County, California. David and Tricia own two vacation rental homes in Palm Springs. They bought…

(Posted Aug 5, 2013 9:18 AM)

Blog Comments » Scheduled sending for emails

Hi Claudia, Great question! All you have to do is: 1.) Create a custom field at the property level 2.)Populate it with the property specific information 3.) Create the scheduled email template t…

(Posted Jul 19, 2013 1:49 PM)

Blog Comments » Randy in Galveston - June's Vacation Rental of the Month

We want to introduce Randy J. of Galveston, Texas as our Vacation Rental of the Month! Randy has been a loyal user of OwnerRez, and his comments and suggestions have helped us grow our software and …

(Posted Jun 17, 2013 8:40 PM)

Feature Requests » Printing OwnerRez calendars

Hi Martin, It should be able to print in color. You might have to check out your printer default settings. You can call me if this does not fix the problem, or if you have any more questions. Thank…

(Posted Jun 17, 2013 1:13 PM)

Blog Comments » Look professional & make your rental stand out!

From the first moment a potential guest looks at pictures of your rental you are setting the tone and expectations for your renters. Your guests are more likely to treat your rental with respect and…

(Posted May 2, 2013 9:37 PM)

Blog Comments » Damage Protection coming soon - get covered and get paid!

For the past year, OwnerRez has offered Travel Insurance as an option that guests can add to their booking, and we're planning on adding Damage Protection as well. Damage Protection is a small fee -…

(Posted Apr 18, 2013 6:04 PM)

Blog Comments » Cardigan Cabins - April's Vacation Rental of the Month

First, a prelude. Here at OwnerRez, we constantly hear feedback from users - including some funny and interesting stories - and we've been looking for a way to share some of that with the community.…

(Posted Apr 5, 2013 10:22 PM)

Blog Comments » Pet policies

When you are deciding on whether or not you are going to accept pets, think about the pros and cons before making your final decision. By allowing animals in your rental you will most likely gain mo…

(Posted Apr 3, 2013 5:15 PM)

General Help and Questions » OData Availability

No specific date yet, but I will make sure to let you know asap. Thanks, Devin

(Posted Mar 26, 2013 3:23 PM)

General Help and Questions » OData Availability

Great suggestion! We do have an API we're working on releasing, but it's not ready for primetime. Would you like an alert him we're ready for beta testers"? Our dev team is working on rapidly rel…

(Posted Mar 26, 2013 2:16 PM)

General Help and Questions » Security Deposit Release email

We have been busy working on releasing the overhaul to the settings section and we're very close to releasing it -- it should be out in a week or two. Once we get that out, we'll go through a couple …

(Posted Mar 26, 2013 2:06 PM)

General Help and Questions » Change of payment method

Hi Claudia, No our system does not automatically recognize this. We will go ahead and refund that amount for you. In the future if it happens again just send an e-mail to help@ownerreservations.c…

(Posted Mar 21, 2013 6:00 PM)

Blog Comments » We now recognize custom inquiry emails from any website

Great question Jon! We understand this feature would be very useful to our users. This item is on our to do list, and we will keep you posted when it is finished. Please feel free to send us that ex…

(Posted Mar 21, 2013 1:59 PM)

General Help and Questions » Who is your merchant account company?

Hi Jon, We work with two payment providers -- Sage Payments and Securenet. We prefer our customers use Securenet as that's a better deal for them, but it requires at least a three month transaction …

(Posted Mar 18, 2013 8:22 PM)

General Help and Questions » Changing a guest to a different property after booked

Hi Damon, We are working on adding that feature and we understand that it's important. For now we can change properties for you. Just email support with the booking number and say which property i…

(Posted Mar 15, 2013 2:24 PM)

Feature Requests » Multi-currency, multilingual, alternative payment methods

Hi Ana Rita, Multi-currency is on our to do list, but we don't have it in the near-term development pile yet. We'll keep you informed of any status changes on this. Thanks for being patient, -Dev…

(Posted Mar 12, 2013 1:39 PM)