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Change of payment method

Mar 21, 2013 3:47 PM
Joined Apr, 2012 395 posts


I paid for the check acceptance ($5). Now, they are paying via Credit Card, since their check bounced. Does your system recognize that there was a change in payment method and refund the money automatically?


Devin B.
Mar 21, 2013 6:00 PM
OR Team Member Joined Feb, 2013 26 posts

Hi Claudia,

No our system does not automatically recognize this. We will go ahead and refund that amount for you.

In the future if it happens again just send an e-mail to help@ownerreservations.com and let us know the issue.